Support Technician

1 week ago

Pioneer, Singapore BOTSYNC PTE. LTD. Full time

**Summary**:
We are seeking a highly motivated and skilled technician to join our growing team. You will play a crucial role in supporting our growing customer base and ensuring successful installation of our projects regionally.

**Responsibility**
- Communicate with engineers to ensure that services are delivered effectively.
- Handle mechanical assembly based on the provided drawings
- Prepare electrical panels based on the provided drawings
- Perform simple mechanical and electrical repair of installed machines
- Support with scheduled preventive maintenance and upkeep of installed machines
- Support with installation & commissioning of new equipment onsite
- Support with fabrication & wiring during project execution
- Travel to customer sites to support with service enquires whenever needed
- Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
- Maintain in house stock and inventory for robot maintenance
- Performs ad-hoc duties as assigned by the manager

**Expectations**
- Diploma in mechanical engineering, electrical engineering or a related field
- Excellent hands-on skills in mechanical assembly, soldering, crimping, etc
- Knows how to handle electrical tools like crimpers, wire strippers, ferrules, etc.
- Must be good in handling mechanical tools such as drills, taps,
- Basic knowledge of Linux commands will be a bonus
- Basic knowledge of programming in Python, C++ will be a bonus
- Effective communication & interpersonal skills to work with customer teams
- Fluent and able to communicate in English well both verbally and in written
- Able to thrive in a dynamic and high paced work environment
- Comfortable handling customer queries while keeping the situation under control
- Comfortable working in production environments
- Able to think critically and take responsibility to solve problems

**Benefits**:

- Travel to different locations and meet new people
- Work with a highly energetic and young team
- Direct interactions with end customers to learn about their processes
- Growth in technical skillsets across software and hardware domains, by working with different engineering teams
- Improvements to problem solving & critical thinking ability
- Exposure to & opportunity to take up larger responsibilities

Pay: $24,000.00 - $27,000.00 per year

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Application Deadline: 17/11/2024
Expected Start Date: 18/11/2024

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