Software Developer

3 days ago


Singapore ACHIEVE HR CONSULTING PTE. LTD. Full time

**Key Responsibilities**:

- Provide **L2/L3 support**for incidents and service requests in D365 and MS CRM platforms.
- Collaborate with business users to gather enhancement requirements and convert them into technical solutions.
- Implement **configuration changes**, **custom workflows**, **plugins**, and **custom reports**using Power Platform tools.
- Perform **code reviews**, **unit testing**, and coordinate UAT with business teams.
- Manage **release deployments**across environments (Dev, QA, Prod) following change control processes.
- Monitor system performance and proactively identify areas of improvement.
- Liaise with Microsoft support for complex issues or product bugs.
- Maintain and update technical and functional documentation.
- Stay current on Microsoft updates, patches, and roadmap to ensure platform compatibility.

**Requirements**:

- 4+ years of hands-on experience with **Microsoft Dynamics 365 CE / CRM Online / On-Premise**.
- Strong understanding of **CRM modules**such as Sales, Customer Service, and Marketing.
- Proficiency in**:

- Customization & Configuration**in D365
**- JavaScript**, **C#**, **.NET**, **Power Automate**, and **Power Apps**
**- Plugins**, **Workflows**, **Custom Entities**, **Business Rules**
**- Data Migration**and **Data Management**
- Experience with **Power Platform**tools including Power BI is a plus.
- Familiarity with **Azure services**(e.g., Logic Apps, Azure Functions) is an advantage.
- Experience working in **Agile**or **ITIL-based support environments**.


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