Head, Compliance

FIND YOUR 'BETTER' AT AIA
- We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us._
- We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives._

If you believe in better, we’d love to hear from you.

About the Role

In this role, you will lead and oversee the Compliance Department in AIA FA, a second line of defence in partnership with the business (as first line of defence), to ensure that all regulatory, market conduct and operational risks are identified, assessed, mitigated and controlled.

You will own the risk strategy for AIA FA, reduce organisational risks and promote a culture of risk awareness and compliance in AIA FA. Be responsible for monitoring and reporting results of risk, regulatory compliance and market conduct as well as provides guidance to the Management on matters relating to compliance. To track outstanding audit issues and work with AIAS or relevant parties to ensure corrective actions are completed.

Responsibilties
- Responsible for reporting AIA FA compliance and risk status at the AIA FA board meeting.
- Responsible for the overall design and implementation of a risk control strategy. This includes regulatory, and sales (market conduct) compliance, whilst ensuring its alignment with Business objectives and AIAS Compliance’s strategic directions.
- Ensure that internal/ external audit findings are addressed and mitigated.
- Responsible for the review and development of relevant Compliance policies, procedures, and best practices necessary to support the objectives and values of AIA and for the implementation of corporate policies and procedures to manage corporate-level regulatory risks.
- Responsible for the effective communication of compliance and risk matters including timely and accurate reporting and/or escalation of such matters in accordance with relevant reporting and escalation protocols.
- Collaborate closely with Sales team to ensure quality recruitment of representatives and putting in place controls and programs to monitor and ensure quality business brought in by the representatives.
- Develop or oversee development of structural approach and procedures to effectively deal with representatives/sales staff misconduct, from receiving allegations to planning and conducting investigations to taking remedial/recovery actions.
- Develop and implement an effective education and engagement program through ongoing communication and training to embed a culture of compliance and ethics.

Requirements

Education
- Bachelor’s degree holder or, ideally, above, in appropriate field (e.g. Accounting, Economics, Risk Management, Business Management or Law)

Experience
- 10 years solid work experience in the financial industry handling compliance, audit or internal controls. At least 5 years in a senior role with insurance compliance experience.

Special Skills
- In-depth understanding of the Insurance business preferred and, in lieu of
- insurance, financial services.
- In depth knowledge of insurance operations, regulations, and guidelines.
- A highly disciplined and independent leader with the ability to deal with multiple stakeholders e.g. Board, Exco, Compliance etc.
- Good command of written and spoken English.
- Excellent interpersonal skills.
- Independent and able to work under pressure.
- Must be organized, detail-oriented and analytical.
- Must possess strong leadership, coaching and influencing skills; strong business acumen; effective change management skills; problem solving and decision-making skills.
- With high level of integrity and takes ownership and accountability of results
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._