Senior/ Patient Service Associate, Specialist

4 days ago


Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time

**Job Purpose
**As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.

**Duties and Responsibilities**
- Assist patients with registration and payment via app and self-service kiosk.
- Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services.
- Provide chaperone assistance and assist in simple clinic procedures in the consultation room.
- Assist in administrative and technical support in teleconsultation services.
- Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc.
- Participate in service quality initiatives.

**Requirements**:

- Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply.
- Proficient in computer skills.
- Team player with good interpersonal and communication skills.
- Pleasant and friendly disposition.
- Possess service-oriented mindset and proactive in engaging with people.
- Able to multi-task and work in a fast-paced environment.



  • Singapore Singapore National Eye Centre Full time

    Senior / Patient Service Associate, Specialist Clinics Operations Job Category: Ancillary Responsibilities: Responsible for effecting clinic session changes in system, liaising with different stakeholders to manage patient appointments, as well as other administrative duties. Meet quality standards and achieve department KPIs on a monthly basis. Provide...


  • Singapore Singapore National Eye Centre Full time

    Senior / Patient Service Associate, Specialist Clinics Operations Job Category: Ancillary Posting Date: 7 Apr 2025Responsibilities: Responsible for effecting clinic session changes in system, liaising with different stakeholders to manage patient appointments, as well as other administrative duties. Meet quality standards and achieve department KPIs on a...


  • Singapore HEY ROCKET PTE. LTD. Full time

    We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics at various public hospitals and instituition. As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of...


  • Singapore SingHealth Group Full time

    Senior/Patient Service Associate, Call Centre Shared Services (Contract)You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth...


  • Singapore Singapore National Eye Centre Full time

    Senior/Patient Service Associate, Call Centre Shared Services (Contract)Job Category: Administration Posting Date: 20 Sept 2025Responsibilities You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other...


  • Singapore SBCC WOMEN'S CLINIC PTE. LTD. Full time

    **Patient Service Associate (Specialist Clinic)** **Responsibilities**: - To assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department. - Perform front desks duties - attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and...


  • Singapore RN Care Pte Ltd Full time

    Patient Service Associate (PSA) / Senior Associate (PSSA) front-line services include appointment scheduling, payment collection, communication with patients and caregivers, and financial counseling. Register patients for consultation - Attending to queries from both internal and external customers - Render assistance to patients when necessary - Collect...


  • Singapore SingHealth Group Full time

    Senior/Patient Service Associate, Call Centre Shared Services (16 Wks Contract)You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and...


  • Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time

    **Career in the Hospital Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At NUH, we are driven by a shared purpose - to lend a helping...


  • Singapore National Skin Centre(S) Pte Ltd Full time

    -Family Group: Ancillary **Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?** As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health...