Analyst, Health and Benefits

**The Company**
At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance. Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you.

**The Segment**
**Human capital and benefits**
High-performing institutions cultivate and grow talent, carefully balancing costs and rewards. From employee benefits to executive compensation, we take a rounded perspective, based on leading-edge thinking, data, analytics and software, unearthing new ways to motivate people, foster wellbeing and implement solutions that work.

**The Role**

Overview of the role:

- Responsible for managing customer relationships in the area of health & benefits
- Define the scope of the methodology and proposal preparation and consulting contracts.
- Project management of complex clients, guaranteeing delivery on time, within budget and with high quality
- Manage H&B vendor renewals and negotiations
- Design efficient plan designs and funding arrangements that fit client goals
- Know the national and local H&B vendor marketplaces and leverage that knowledge on clients’ behalf
- Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations
- Provide periodic reports informing the performance of the medical plan, including loss ratio, frequency of the use, member profile, etc.
- Provide annual benchmarking comparison relating to H&B clients
- Analysis about the advantages and disadvantages of the plan funding model (insured or self-insured); development of performance indicators for monitoring results
- Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs
- Risk profile of the population: analysis of the epidemiological profile of the population (if such data is available) so as to provide support in decisions concerning health management and potential costs

**The Requirements**
- Meet requirements of the following including: M5, M9, HI, ComGI, BCP, PGI
- Proven experience successfully managing projects and producing quality deliverables on time and within budget
- Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
- Excellent ability to communicate effectively with a strong focus on customer service
- Technical proficiency in multiple H&B practice disciplines
- Broad understanding of compliance issues related to local legislation
- Strong written and verbal communication skills
- Ability to ask the right questions and seek help where appropriate
- Ability to respond to all communications effectively and in a timely manner
- Deep knowledge of national and local H&B vendor marketplaces
- Ability to work both independently and on client teams and enjoy a fast-paced environment
- Sense of accountability; owning one’s work and taking pride in it
- Self starter; interest in continually challenging oneself and willingness to step outside of one’s comfort zone
- Interest and ability to think beyond the task at hand and understand how one’s work fits into the broader landscape
- Strong analytical and integrative skills including ability to draw conclusions and identify trends from data in a logical, systematic way
- Excellent Microsoft Office skills, particularly in Excel, Word and Powerpoint
- Proficiency in English language

**Willis Towers Watson is an equal opportunities employer and does not discriminate on any basis. We support flexible working and this role will be considered on a flexible basis.