Head,voice of Customer-singapore

Employment Type: Permanent Contract Duration: Why you will love working here At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. - **Our Values**are not just words on a page - they are the energy behind everything we do**:ONE IATA** - We collaborate across teams, **TRUSTED**: - We do...

**Responsibilities** - Manage post implementation support issues i.e fault call tickets - Conduct post implementation review as part of quality process - Participate in regular operations review meetings, including operational issues, tickets review etc. - Conduct internal training as part of knowledge sharing - Prepare network/voice analysis reports,...

Singapore **Experience**: **Skills**: - Minimum 3 years IT experience with 2 years supporting EVS equivalent services - Primary role supporting Operations - Microsoft Lync / Skype for Business / Enterprise Voice Solution - Good to have knowledge: Audiocodes / SONUS SBC

Summary We are searching for a highly driven and motivated Assistant Manager, Product Owner of Chatbot, Livechat and Non-voice Customer Servicing Channels! You will be part of the Customer Service team and will be the Customer non-voice servicing channels (Chatbot/Live chats) product owner providing oversight of the non-voice products - from ideation,...

Create design specification schematics in accordance with customer requirements and offer suitable enterprise architecture solutions. - Collaborate with technicians to execute the installation and migration of diverse technology solutions within the voice network. - Formulate architecture plans for voice services and generate suitable budgets and...

**Responsibilities**: - Prepare design specification schematics as per customer requirement and provide appropriate enterprise solutions for architecture. - Coordinate with technicians and perform installation and migrations of various technology solutions within the voice network. - Develop architecture plans for voice services and prepare appropriate...

Head of Customer Experience **The Company You'll Join** Carta develops purpose-built software that transforms traditional accounting into a powerful growth engine. Carta's world-class fund administration platform supports nearly 7,000 funds and SPVs, and represents nearly $130B in assets under management in venture capital and private equity. Trusted by...

Associate Consultant or Consultant in Medical Oncology (Please note a Senior Consultant role / more than 8-10 years Specialist experience is not available for this position) An excellent and rare specialist Medical Oncology position is now open in a major tertiary hospital in Singapore. Thanks to its thriving economy, residents in Singapore enjoy...

New Breast Radiology Consultant Opportunityin Singapore!Thanks to its thriving economy, residents in Singapore enjoy high-quality health care, education, personal safety, and housing standards and the country is consistently ranked as one of the top destinations for international ex-pats. It may be the world's second most densely populated country, but the...

**Get to know our Team**: We are living in exciting times. Technology is reshaping how we live and we want to use it to redefine how financial services are offered, which is why Singtel and Grab are coming together. Singtel is Asia’s leading communications group connecting millions of consumers and enterprises to essential digital services while Grab is...