Relationship Manager

7 days ago


Singapore Coinhako Full time

In line with our expansion, we are looking for motivated individuals who are passionate about the crypto space to join our team as a **Relationship Manager**

**What you'll be doing**:

- Serve as the primary account manager for Coinhako’s High Net Worth (HNW) and institutional/Corporate clients
- Acquire and develop trust relationships with a portfolio of HNW or Institutional clients (Family offices / Asset Managers / EAMs)
- Understand complex products and strategies to ensure that our HNW clients are integrated appropriately and using our product suite optimally
- Effectively manage and prioritise incoming client requests through to resolution
- Answer technical cryptocurrency related questions, demonstrate expertise on structured product features confidently
- Relay client feedback to internal teams in a timely and accurate manner to mitigate issues and resolve problems
- Work closely with the team to ensure best in class customer experience
- Help promote and maintain a positive company image

**What we're looking for**:

- 1 year working experience in sales/sales-trading roles within Investment / Private banks, financial institutions, etc.
- Fluent in both **English and Mandarin** (Handling Chinese speaking clients)
- Institutional relationships with Hedge Funds, Asset Managers, HNW individuals, Brokers, Futures Institutions or Commercial Banks etc.
- Excellent relationship maintenance and sales skills and ability to work under pressure.
- Strong communication skills and high adaptability to a variety of situations.
- Passionate about crypto, industry experience would be an advantage.

**What’s in it for you**:

- Friendly and fun start-up work culture
- Convenient work location located in the heart of CBD area
- Generous annual leaves on top of national holidays
- Medical coverage including GP, Specialist, TCM and more
- Vibrant office with well-stocked pantry
- Animal-friendly environment, with a fluff ball in the office



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