Executive, Training
7 days ago
Knowledge of Sales Advisory, regulatory requirements/standards
- Sales supervisory experience in validating fact find, needs analysis and basis of recommendation
- Knowledge of life insurance products and FAA investment products
- Proficiency in a second language, preferably Mandarin or Malay
- Familiarity with the relevant industry and regulators' requirements and developments
- At least a diploma and above. Preferably with relevant work experience.
- Have passed ^relevant licensing examinations : CMFAS Module 5, 8, 8A, 9, 9A, and Certificate in Health Insurance; or equivalents
- At least 1 year of experience in training and competence in sales advisory/compliance audit in the Financial Services industry; or experience in validating sales advisory
- Proficient in Microsoft Office '“ Word and Excel
- Good verbal and written communication skills
- Meticulous, independent and work well in a team.Strong analytical skills and a problem-solver
**Key Responsibilities**
- Conduct pre-transaction checks equivalent as part of due diligence
- Reviews of sales documents and supervisor's assessments
- Conduct Call-back to Customers (survey)
- Conduct an audit on supervisor-call-back recordings
- Conduct checks and reviews on supervisory duties activities (Coaching, Meetings, Joint Fieldwork, etc)
- Ensure the review conclusions are within expectations, and further investigate the circumstances or clarify with sales advisors and supervisors.
- Ensure review conclusions are well-documented.
- Identify and communicate issues uncovered and carry out follow-up actions.
- Generate and prepare regular reports for monitoring, tracking, and reporting purposes.
- Support in process reviews and SOP updates.
- Implement initiatives, monitor processes, and conduct constant reviews to ensure compliance with supervisors' and advisers' expected competency standards.
- Undertake projects and execute activities assigned to the team.
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