Pppintern (Service Transformation Analytics), Jan to Jun 2026

6 days ago

Singapore Government of Singapore Full time

Public Service Division
- Internship

Closing on 15 Nov 2025

**What the role is**What you will be working on**
- Learning Areas By joining our #PeoplePurposePossibilities internship, you will gain hands-on experience in: Data Analysis and Insights Generation - Analyze 3-6 months of 24/7 hotline data - Identify call patterns, trends, and service gaps - Categorize and classify different types of citizen interactions - Assess reply accuracy and service quality metrics Visualization and Reporting - Create interactive dashboards for stakeholders - Develop clear, compelling data presentations - Generate regular performance reports - Design data visualizations that tell meaningful stories Business Impact and Recommendations - Align findings with MyLegacy's mission and business model - Propose data-driven improvements for hotline operations - Present insights to stakeholders - Support strategic decision-making with analysis

**What we are looking for**About**Public Service Division**This job is closing on 15 Nov 2025.

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