Community Manager

**About Us**:
Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

Volunteer Development and Community Engagement
- Support the Regional Head for East in terms of coordination and secretariat work.
- Work together with Community Managers (CMs) of the other 2 regions (North and Central) to chart the overall community engagement strategy for the regional integration initiative alongside the 3 Regional Integration Heads.
- Responsible for working with Volunteer Coordinators (VCs) from various service points and Volunteer & Community Engagement (VCE) in the East region.
- Lead, direct and coach a team of VCs to actualize the vision and mission of Care Corner through the delivery of a volunteer management system (VMS) with volunteer development modules
- Work in close partnership with the VCE Unit.
- Lead and work with a team of VCs in setting up and maintaining a central-owned VMS which ensures integration with de-centralised usage at various centres.
- Plan overall community engagement strategies and implementation in the East region.
- Lead and work with various local teams to map and actualise community engagement plans and objectives.
- Develop an understanding on programme and service types across service points in the region; identify and create possibilities for volunteer engagement and projects within the region (Care Corner) and external organisations.
- Maintains abreast of latest developments in the non-profit sector relating to volunteerism, mobilising of community resources, stakeholder’s partnerships and capacity building

Management and Operations

1. Charting and Planning
- Manage the mainframe for central VMS _(including Data Management System)_ that comes with de-centralised integration capability

2. Manage an effective communication system
- between VCE Unit and the East region
- for VMS matters
- among the VCs
- between the Programme Manager (VM), Centre Heads and VCs

3. Meetings
- Attend meetings organized by the Regional Head.
- Conduct monthly meetings with the team of VCs in the East region.
- Set and direct meeting agendas, which needs to include both visioning/direction setting/coaching element as well as administrative/operational matters.

4. Work with centre heads, senior staff and VCs to develop effective staff-volunteer relationships within the different work spaces. Create and develop a volunteer-inclusive culture.

**Qualifications**:
Degree in any discipline

**Requirements**:

- Preferably 3 to 5 years’ experience in community engagement, partnerships and collaboration or minimum of 5 years work experience in business development, sales management, communications or grassroots organisations.
- Strong communication, stakeholders’ management and people skills with ability to build rapport and manage diverse stakeholder groups (eg. corporate partners, grassroots leaders, school leaders, etc).
- Be an effective conduit of information between all relevant working parties
- Independent, pro-active as a team player, able to work in a fast-paced, dynamic environment
- Proficient in Microsoft office (excel & powerpoint) and report writing/ proposal writing
- Able to work in chinese-speaking environment and on nights and weekends preferred.

**Other Information**: