Sales Account Manager, End User

3 days ago


Singapore Rockwell Automation Full time

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

Job Description

Rockwell Automation is hiring

We are looking for a Sales Account Manager (Semicon & Electronics) to be based in our Singapore office.

In this customer-facing sales role, you will liaise and build relationships with our customers executive management teams to meet or exceed allocated sales target across a broad range of industrial software, power control and process control solutions. Your competitive advantage and success will be achieved by leveraging Rockwell Automation's key areas of innovation and differentiation, our Smart Manufacturing - Industry 4.0 - technologies such as Augmented Reality, best in class IIoT platforms, Advanced Analytics, MES solutions and our Connected Enterprise integrated architecture.

The individual is responsible for establishing and maintaining relationships at assigned accounts including but not limited to End Users, OEMs, and System Integrators, while coordinating the activity with distributors to ensure effective and efficient utilization of resources.

What Will Success Look Like- Achievement of allocated sales target in products, services and solutions by actively negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams and partners.- Growth in existing account and acquisition of competitive / new accounts.- Improvement in customer satisfaction for assigned account packages.

How You Will Achieve Your Goals- Develop strategic account plans for assigned accounts through disciplined planning and sales execution process.- Lead the relevant partners, internal and partners (Distributors, System Integrators, OEMs, etc.) in the execution of every tactical actions in pursuit of the strategic goals defined in the Account Plans.- Spend at least 70% of time in customer-facing activities in support of account plans.- Adopt our disciplined approach to managing sales opportunities and front log using available sales tools.- Ensure customer satisfaction through regular contacts / visits and company sponsored surveys. Facilitate resolution of customer issues.- Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts.- Stay current on Industry trends, competitors, market drivers and RA offerings.- Perform any other relevant duties as and when assigned by Manager

Education And Experience Requirements- Degree in Business, IT, Engineering or a related discipline.- Good knowledge / selling experience in Semicon industry- Experience with industrial automation products such as DCS, PLC, VSD etc.- Experience in an industrial production environment, involved in the delivery of solution-based outcomes- Minimum of 5 years of outcome-based solutions selling experience- Software experience will be an added advantage - PTC, ThingWorx, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics etc.

What We Offer:
Our benefits package includes - Comprehensive mindfulness programs with a premium membership to Calm- Volunteer Paid Time off available after 6 months of employment for eligible employees- Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.- Employee Assistance Program- Personalized wellbeing programs through our OnTrack program- On-demand digital course library for professional development

... and other local benefits

LT-Hybrid

LT-CT1

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.



  • Singapore Kuok (Singapore) Limited Full time

    **The key responsibilities include**: - Provide level 3 technical support on end user computing. - Regularly look for ways and tools to streamline and automate various administrative tasks in end user computing. - Participate in the IT Service Desk modernization project. - Train service desk staff on operational procedures and troubleshooting techniques. -...


  • Singapore Posh Full time

    The key responsibilities include: - Provide level 3 technical support on end user computing. - Regularly look for ways and tools to streamline and automate various administrative tasks in end user computing. - Participate in the IT Service Desk modernization project. - Train service desk staff on operational procedures and troubleshooting techniques. -...


  • Singapore MSD Full time

    **Global End User Services: Technology User Researcher (Senior Specialist)** - Opportunity to **be a part of a global Service Delivery/Management organization in Singapore!**: - ** Based in Singapore**, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore...


  • Singapore Millennium Management Full time

    End User Services Relationship Manager A successful applicant will possess a combination of strong interpersonal, organizational, and technical skills, along with the ability to drive delivery in a dynamic environment. Occasional international travel to other Millennium offices may be required. **Principal Responsibilities**: - Gathering, analyzing, and...

  • IT Engineer

    3 days ago


    Singapore BIZCARE PERSONNEL SERVICES Full time

    **IT Associate Engineer (End User Support)** **Salary: $3000-$3500** **Working hours: 9am-6pm (Mon-Fri)** Responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation. **Responsibilities**: - Setup and deploy new desktop / laptop computers...


  • Singapore HYPERCIEVE PTE. LTD. Full time

    A leading fintech company in Singapore is seeking an experienced Product Manager who will be responsible for end-to-end user experience of user-facing products. The candidate should have at least 3 years of experience in product management within the Internet or


  • Singapore FRONTIER FORCE TECHNOLOGY PTE LTD Full time

    As an End User Support Specialist, your primary responsibility will be to provide technical assistance and support to end users within the organization. You will play a crucial role in ensuring that employees have the necessary tools and resources to perform their job effectively and efficiently. **Responsibilities**: - Provide technical support: Respond...

  • Senior Manager

    2 weeks ago


    Singapore MPA Maritime and Port Authority of Singapore Full time

    [What the role is] The officer is responsible and accountable for all IT End User Computing (EUC) activities and facilities - to ensure users can effectively and productively use established and / or new collaboration technologies, maintain good user experience, including office automation tools, desktop, and mobility technologies. The officer will lead the...


  • Singapore PaxOcean Full time

    DESCRIPTION The key responsibilities include: - Provide level 3 technical support on end user computing. - Regularly look for ways and tools to streamline and automate various administrative tasks in end user computing. - Participate in the IT Service Desk modernization project. - Train service desk staff on operational procedures and troubleshooting...


  • Singapore Koch Business Solutions Full time

    **Description** ***What You Will Do In Your Role**: 1. Mentor, train and develop team members with a focus on development, overall team engagement and growth. This will include influencing team members with the latest end user support practices, tools, and ideas with the emphasis to ensure alignment to defined global deskside support strategy. Regularly...