Senior Manager/manager/assistant Manager, Audits

3 days ago

Singapore Government of Singapore Full time

Ministry of Manpower
- Contract

Closing on 12 Sep 2025

**What the role is**
- The incumbent works in a team responsible for the mandatory qualification verification requirement and other compliance checks, including audits, in the Work Pass Division. The key responsibilities include developing and implementing new and/or changes to existing policies and processes for the verification of qualifications submitted for work pass transactions, and developing plans and measures to detect, deter and prevent fraud and circumvention of regulations and controls in the work pass systems.

**What you will be working on**
- Ensure new and changes to policies on verification of qualifications submitted for work pass transactions are implemented effectively and efficiently. These include: (i) ensuring operational-technology processes for qualification verification are effective and fit for purpose (ii) evaluating and making recommendations to the management on cases of exceptions that are outside existing policy parameters (iii) managing the day-to-day operational processes for qualification verification by outsourced vendor and background screening companies (iv) proposing and implementing a governance framework for background screening companies to ensure quality of services delivered to employers (v) responding and resolving complex customer queries escalated from frontline officers - Plan and implement measures, in partnership with relevant government agencies and stakeholders, to detect, deter and prevent gaming and abuses of work pass controls by companies or workers - Plan and conduct fraud-related reviews and checks on specific archetypes and work pass transactions

**What we are looking for**
- PWDs are welcome to

**About**Ministry of Manpower**
- Championing Human Potential for a Thriving Singapore Singaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore. As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.

This job is closing on 12 Sep 2025.

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