Administrative Coordinator, Banquet

5 days ago


Singapore RC HOTELS (PTE.) LTD. Full time

**ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD**

At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues

We are looking for a diverse group of passionate individuals to join our two iconic hotels with extensive collection of distinct restaurants & bars; one of Asia’s largest and award-winning Willow Stream Spa; and the Raffles City Convention Centre.

Come and be a part of the RC family, and let us work with you to build a dynamic and fulfilling career where everyone will have equal opportunities for growth and success.

Take the step to be a part of something big today, we’d love to hear from you

**Administrative Coordinator, Banquet**

**Summary of Responsibilities**:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

- Plan the manning allocation/work assignment as per events requirement and assist the management on controlling labour expense
- Ensure that car passes, food tags, tent/place cards for operations are prepared for service team and assist in tasks according to event guest’s needs and comply with departmental standards
- Check on the previous day bills, BEOs and assignment sheets are printed and filed accordingly. Arrange BEOs in sequence for kitchen meeting
- Prepare and update all electronic signage for each event
- Communicate and co-ordinate all casual manning requisition and registration
- Perform manning accrual duty on monthly basic
- Perform or assist in the manager and administrative duties whenever is required or when is assigned
- Provide immediate attention to guest complaints and must be dealt with according to the established procedures and report to Banquet Operation Manager or Banquet Duty Manager within 30 minutes of occurrence.
- To follow up and to establish correct procedures to prevent future recurrence

**Qualifications**:

- O-Level and above, or same level of education
- Good communication skills and guest relations.
- Fluent spoken English and written English
- Strong computer knowledge of Microsoft Office
- The ability to work well with a large group of people in a team environment
- Friendly personality with positive attitude
- Must be able to work well in stressful, high-pressure situations
- Ability to work a flexible schedule including nights, days, weekends and Public holidays

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS


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