Customer Service Call Centre
2 weeks ago
Customer Service Call Centre
Working hours Monday - Sunday 10am-9pm(8- 9 hours rotating shift) with 2 days off
Location: Orchard
The Company
The Position
As a Call Centre Representative, you will be in-charge of handling the calls for Luxury Brand enquiries through the phone. Your job duties are as per below.
- Conducting simple troubleshooting and providing accurate advice to the callers.
- Perform outbound calls to follow-up and update customers.
- Support work, which includes ticket submissions, administrative duties etc.
- Minimum GCE N Level and above
- 1 Years' Experience in Call Centre Environment / Customer Service/Hotels is an added advantage
- Knowledge in Telephone Etiquette, Customer Service
- Working hours Monday - Sunday 10am-9pm(8- 9 hours rotating shift) with 2 days off
- Location: Orchard
De Castro Diana Rivarez
EA: R1873984 / Licence No: 10C5505
Transcendent Business Services Pte Ltd
**Salary**: Up to $3,500.00 per month
Schedule:
- Day shift
-
Customer Service Officer
7 days ago
Singapore Volt Singapore Full time**Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time. **The Responsibilities**: - Follow-up with customers to ensure the issues have been resolved - Logged all the calls and report into...
-
Customer Service Officer
2 weeks ago
Singapore Volt Full timeLocation: - Singapore- Job Type: - Permanent- Salary: - S$2000 - S$3000 per month- Reference: - BBBH10477_1673576363- Contact: - Jeanette Yeo- **Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at...
-
Customer Service Officer
2 days ago
Singapore Volt Singapore Full time**Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time. - Salary Package: $2000 - $2800 - Mandarin Speaker is required in order to assist with mandarin speaking clients - Singaporeans...
-
Customer Service Officer
2 days ago
Singapore Volt Full timeLocation: - Singapore- Job Type: - Permanent- Salary: - S$2000 - S$2800 per month- Reference: - BBBH10477_1692351677- Contact: - Jeanette Yeo- **Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at...
-
Assistant Call Centre Manager
2 weeks ago
Singapore 101 HAIR CARE CENTRE PTE. LTD. Full time**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...
-
Call Centre Supervisor
3 weeks ago
singapore Connect Centre PL Full timeResponsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...
-
Customer Service Call Centre Officer
1 week ago
Singapore SEARCH INDEX PTE. LTD. Full time**Call Centre / Customer Service Experience**: - **Office Hour / 5 Days Work Week**: - **Able to work on weekends**: - **CBD (Near to MRT)** **Responsibilities**: - Attend to enquiries - Proper recording of conversation with customer in the CRM system - Achieve / Exceed individual and team KPIs set by the management - Maintain a positive and helpful...
-
Customer Service Officer
2 days ago
Singapore SEARCH INDEX PTE. LTD. Full time**Call Centre / Customer Service / Hospitality Exp**: - **Office Hour / 5 Days Work Week / Able to Work on Weekends** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive...
-
Customer Service Call Centre Agent
2 weeks ago
Singapore XDEL SINGAPORE PTE LTD Full time1 year exp **Roles & Responsibilities** As a Customer Service Call Centre Agent, you are _the voice_ of the organisation, providing customers with a positive first impression. You are to uphold the professionalism when assisting customers in order taking and tracking of deliveries, as well as handling feedback and complaints. You will be working with...
-
Call Centre Trainer
5 days ago
Singapore Tele-centre Services Pte Ltd Full timeJoin us as a Trainer where you will lead training sessions and ensure quality standards for our customer service team. If you are passionate about enhancing service excellence and driving continuous improvement, we welcome your expertise. - Conduct training for new staff on product knowledge. - Align, review and improvise on internal quality standards and...