Field Engineer
15 hours ago
***
Job Title Field Engineer
Job Purpose and Content
- Provide highly visible customer support through the performance of on-site installation,
as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of
complex equipment and systems
- Perform continual improvement programmes, parts' overhaul, preventive maintenance,
modifications and repair works on equipment
- Serve as company liaison with customer on administrative and technical matters for
assigned projects
- Coordinate logistics arrangements and with customer on equipment related matters.
- Respond to customers’ complaints, provides time to solutions to resolve customers’
- issues
- Monitor the performance of the product, provide regular update report and feedback on
- customer’s service requests
- Report common complaints of customers to management in order to address the
situation for future reference
Qualification & Requirements
- Degree/Diploma in Electrical/Electronic/Mechanical/Mechatronics Engineering or its
equivalent
- Some relevant experience with semiconductor equipment knowledge
- Strong communication and good interpersonal skills
- A meticulous, organized and resourceful team player
- A highly motivated individual who works independently with little supervision
- Work in cleanroom environment
- Required to work or on standby during after office hours/weekend/public holiday
- Job Title: Date Created: _
- Job Reference Number:_
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