Quality Assurance

1 week ago

Singapore J&J LCD MANUFACTURING PTE. LTD. Full time

**Responsibilities**:

- **Quality Management System (QMS) Oversight**:
Develop, implement, and maintain the company’s QMS in accordance with ISO 9001, IATF 16949, or other relevant standards.
Ensure ongoing compliance with industry regulations and customer requirements.
- **Process Control & Improvement**:
Monitor and optimize manufacturing processes to reduce defects and ensure consistent product quality.
Lead root cause analysis and corrective/preventive actions (CAPA) for process deviations and customer complaints.
- **Inspection & Testing Oversight**:
Supervise incoming, in-process, and final inspection of LCD components and finished products.
Ensure testing equipment is calibrated and meets performance standards.
- **Supplier Quality Management**:
Evaluate and audit suppliers to ensure raw materials and components meet quality standards.
Work closely with Procurement and Engineering teams to resolve supplier quality issues.
- **Team Leadership & Training**:
Lead and manage a team of QA engineers, inspectors, and technicians.
Provide training to production and QA staff on quality standards, procedures, and best practices.
- **Customer Quality Assurance**:
Act as the primary point of contact for customer quality issues, audits, and returns (RMA).
Coordinate corrective actions and continuous improvement initiatives to enhance customer satisfaction.
- **Data Analysis & Reporting**:
Track and analyze key quality metrics such as yield, defect rates, and customer returns.
Prepare regular reports for management with insights and recommendations for improvement.
- **Documentation & Compliance**:
Ensure quality-related documentation (SOPs, work instructions, inspection records) is complete, up-to-date, and properly controlled.
Facilitate internal and external audits; lead the response to audit findings.
- **Product Reliability & Life Testing**:
Oversee environmental and reliability testing (e.g., temperature/humidity, burn-in, vibration) to ensure long-term LCD performance.
Work with R&D to validate new designs and materials from a quality perspective.
- **Change Management & NPI (New Product Introduction)**:
Participate in cross-functional teams to evaluate the impact of design or process changes on product quality.
Support quality planning and risk assessments (e.g., FMEA) for new LCD products.

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