Volunteer Management Executive

4 days ago


Bukit Merah, Singapore Samaritans of Singapore (SOS) Full time

**Position Summary**:
The Volunteer Management (VM) Executive is a member of the VM team who support volunteer-related tasks, mainly recruitment, training, deployment, and development. He or she works closely with colleagues in the Crisis Support Team to ensure the smooth operation of SOS core service such as hotline and CareText, with the mission of being an available lifeline to the distressed and suicidal.

The VM Executive will be coordinating volunteer involvement for the 24-hour Hotline, 24-hour CareText, Emergency stand-by services, and other volunteering role as and when assigned by the Manager of VM team.

The VM Executive is expected to be approachable, personable and has good interpersonal skills. He or she reports to and assists the VM Manager to enhance the service quality and delivery.

**Duties and Responsibilities**:

- Supports and co-ordinates roster scheduling and deployment, training and development for SOS Volunteering Core Services
- Co-ordinates, administers and monitors the different phases of volunteer training or refreshers
- Supports volunteers to man SOS Volunteering Service, e.g. 24-hr hotline, SOS Care Text, etc.
- Ensures that volunteers adhere to organisational policies on data security and confidentiality
- Motivates and encourages camaraderie spirit amongst volunteers through various strategies
- Provides volunteer administration IT support, e.g. updating volunteer database
- Assists in special projects and other duties (e.g. volunteer interviews) as assigned

**Educational Qualification**:

- Diploma in Arts, Social Work, Psychology, Management, or related discipline

**Relevant Experience**:

- At least 1-2 years of work experience
- Good interpersonal and communication skills
- Networking skills
- Group facilitation skills

**Behaviour Traits & Attitude**:

- Self-motivated
- Goodteam player
- Willingto work in the evenings and during odd hours in accordance to service needs
- Approachable and personable

**How to apply**:
Please indicate your current and expected salary. Interested persons are invited to send their resume with a recent photograph:
**By mail**:
**Samaritans of Singapore (SOS) Human Resource Department**
Block 10 Cantonment Close #01-01 Singapore 080010


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