Production Support Lead

**Project description**: We're expanding our Managed Services capabilities and seek an experienced Production Support Lead for trading and risk management systems. The role involves overseeing current engagements, primarily on the Murex platform, ensuring quality, and aligning with global best practices. **Responsibilities**: Supervise current L1/L2...

Company Description Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.Through nine global offices and a rapid-response delivery model, Accion...

ResponsibilityLead and manage L1 and L2 Production Support Model for Front Office applications and platforms. Production Monitoring: Be accountable for the production environment's health and performance using monitoring tools and dashboards. Incident Management: Respond to and manage production incidents and ensure minimal impact on business operations....

ResponsibilityLead and manage L1 and L2 Production Support Model for Front Office applications and platforms.Production Monitoring: Be accountable for the production environment's health and performance using monitoring tools and dashboards.Incident Management: Respond to and manage production incidents and ensure minimal impact on business operations....

**Project** Description**: **Responsibilities**: - Collaborate with different technology and business teams to resolve all the stability issues such as business days service restarts, EOD SLA delays and service failures to absolute minimum and targeting to zero incident - Ensure all team members are following Incident, Change and Problem Management protocols...

**Supervise**:Manage and mentor support agents, ensuring high performance and adherence to SLAs. - **Issue Resolution**:Act as the escalation point for complex product issues and ensure timely resolution. - **Customer Experience**:Monitor and improve the overall customer support experience. - **Product Feedback**:Collaborate with product, engineering, and QA...

We are looking for an AV Techician and Production Assistant for our Production company. **For Studio** - Supports production setup and operations - Performing adminstrative tasks amd logistics - Maintenance and regular upkeep of equipment for production use - Support maintenance and technical upgrades to in-house facility **For Production** - Support in...

Company Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...

**Responsibilities**: **Factory Management**: - Oversee day-to-day operations of the manufacturing facility, ensuring smooth production processes. - Manage and maintain equipment, addressing issues promptly to minimize downtime. - Implement and uphold safety and quality standards in the factory. - Facilitate effective communication and integration within a...

**Responsibilities**: - Team Lead of Level 2 Application Support Analysts with people management responsibility. - Lead cross functional teams to troubleshoot and resolve, communicate complex incidents and deep underlying issues. - Performance analysis and fine tuning of real time and batch systems. - Ensures essential process / procedures are followed and...