Retail Training Manager

3 days ago

Singapore WORKLE PTE. LTD. Full time

Location: Changi Airport
- Salary: up to $6,000
- 5 days week
- Must have experience in Retail training

**Directives for Training Department**
- Create training programmes in line with annual HR plans
- Identify, propose and execute
- Improvement plans for the department
- Improvement plans for individual training personnel and for the training team
- Annual total training action plan

**Human Resource Development**
- Develop all training programmes
- Review and improve current all training programmes as well as create new
- programmes that in line with industry business needs for both Retail & Corporate Employees
- Work together with internal and external business partners to develop and execute retail training programs with priority given to retail and service productivity improvements
- Provide and develop motivated team through employee engagement activities, best practice sharing among stores, act as a role model for team members and build up the positive team attitude towards

**Training Budget**
- Plan, maintain and manage training budgets effectively to facilitate training execution
- Ensure ROI inline with business needs as directive for all training

**Training Administration**
- Coordinate training with Brand Trainers and for Changi Airport Group training (for retail)
- Manage and plan monthly training calendar
- Regularly audit and check our operation process and service level
- Plan and organize skills development programs to support recruitment, development, coaching within annual training budget
- Monitor and track the progress of staff in the relevant areas trained and evaluate effectiveness of training
- Identify training needs based on business development
- Build up training system/database, and work out on master training plan
- Collect and consolidate the training results/feedbacks for follow up action plans

**Ad
- Hoc**
- Partner with Customer Service to work on retail Customer Service improvements
- Partner with Recreation Club to create indirect learnings through Company events
- Ad-hoc Reporting
- Any other Training related tasks allocated by HR Director.

**REQUIREMENTS & COMPETENCIES**:

- Minimum 5 years' professional training experience in retail industry
- Diploma/Degree in Business administration or equivalent
- Outgoing; detail conscious; creative and a team leader
- Experience in multi brand beauty retail an added advantage
- Ability to work effectively in a fast paced and dynamic work environment
- High proficiency in interpersonal and communication skills
- Business orientation and ability to integrate training to work processes
- Experience in designing and delivering training courses
- Strength in Field Coaching, Adult learning and Retail 101

  • Assistant/ Training Manager

    7 days ago

    Central Singapore Talent Trader Group Full time

    **Responsibilities**: - Assist in the development and implementation of sales training programs for retail staff. - Conduct training sessions to enhance sales skills, product knowledge, and customer service of retail staff. - Create training materials and resources, including presentations, handouts, and e-learning modules. - Work closely with the sales...

  • Retail Operations Intern, SEA Retail

    5 days ago

    Singapore Retail Office Full time $35,000 - $45,000 per year

    WHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...

  • Risk & Compliance Manager, Ikano Retail

    3 days ago

    Singapore Ikano-Retail Full time $120,000 - $180,000 per year

    Company DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand, Philippines and mexico – and have an ambitious expansion plan to...

  • Risk & Compliance Manager, Ikano Retail

    3 days ago

    Singapore Ikano-Retail Full time $120,000 - $180,000 per year

    Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand, Philippines and mexico – and have an ambitious expansion plan to...

  • Retail Training Executive

    1 week ago

    Singapore WORKLE PTE. LTD. Full time

    **Working location: Tai Seng** **Mon to Fri** **Experience from Retail **_Our client is from retail industry. Looking for experience training executive to join their team. - ** **Job Duties**: - Review and update in-house training materials regularly to stay relevant to the everchanging retail landscape - Perform regular shop visits, monitor Mystery...

  • Regional Retail Performance

    7 days ago

    Singapore IWC Full time

    Reference Code: 93845**Regional Retail Performance & Training Manager**: - Singapore, 01, SG- PermanentOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make...

  • Retail Operations Manager

    4 days ago

    Singapore JAPAN HOME (RETAIL) PTE. LTD. Full time

    Responsibilities To oversee daily operations which includes staff management, operations procedure, statistical reports, weekly/monthly operation review. Forecast sales figures and inventory requirement for each location. Achievement of sales budgets of the retail outlets assigned and maintaining sustainable growth of outlets. Formulate strategy, improve...

  • Training and Development Manager

    2 weeks ago

    Singapore HYSSES SINGAPORE PTE. LTD. Full time

    Position Overview: We are seeking an experienced Trainer (Retail & Development) to join our team. In this full-time position, you will be responsible for designing and delivering comprehensive training programs to upskill our retail staff, ensuring they are equipped with the knowledge and skills to provide exceptional customer service and drive sales. What...

  • Training and Development Manager

    1 day ago

    Singapore HYSSES SINGAPORE PTE. LTD. Full time

    **Position Overview**: We are seeking an experienced Trainer (Retail & Development) to join our team. In this full-time position, you will be responsible for designing and delivering comprehensive training programs to upskill our retail staff, ensuring they are equipped with the knowledge and skills to provide exceptional customer service and drive...

  • Training and Development Manager

    2 weeks ago

    Singapore HYSSES SINGAPORE PTE. LTD. Full time

    Roles & Responsibilities Position Overview: We are seeking an experienced Trainer (Retail & Development) to join our team. In this full-time position, you will be responsible for designing and delivering comprehensive training programs to upskill our retail staff, ensuring they are equipped with the knowledge and skills to provide exceptional customer...