Site Reliability Engineer Iii, Payments Technology

**JOB DESCRIPTION**

**Job responsibilities**
- Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
- Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
- Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
- Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers Supports the adoption of site reliability engineering best practices within your team

**Required qualifications, capabilities, and skills**
- Bachelor's Degree in Computer Science or equivalent
- Formal training or certification on software engineering concepts and at least 3+ years applied experience
- Proficient in at least one programming language such as Python, Java/Spring Boot, and.Net
- Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
- Familiarity with troubleshooting common networking technologies and issues
- Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
- Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
- Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team
- Ability to initiate and implement ideas to solve business problems

**Preferred qualifications, capabilities, and skills**
- Working understanding of public cloud, AWS Certification is a plus.
- Experience working in SR mode model based teams and IT best practices - ITIL framework, Agile and SDLC.
- Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
- Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker

Note: This is a shift role, including regular weekend rotations, with comp off days provided.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.