Regional Crisis Specialist

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us
At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

**Team Introduction**:
The ByteDance Global Crisis Management function is part of the broader Physical Security (PSec) department; and our mission is to mitigate loss to ByteDance's People, Assets, Operations and Reputation from off-platform & physical-natured crises through highly-effective Crisis Management Teams (CMTs). The aim is to ensure the safety and security of our ByteDance employees, maintain continuity of critical operations and minimise impact to our brand reputation in the face of a physical security crisis. Our program has global coverage across all ByteDance corporate offices, products & services (excluding Data Centers & TikTok US Data Security - USDS), and focuses on the assessment, anticipation, preparedness, response, recovery & review of PSec crisis situations.

As the Regional Crisis Specialist, you will be responsible for assisting the Regional Crisis Manager in advancing & operationalising the Global Crisis Management program for the region.

**Responsibilities**:

- Assist Regional Crisis Manager with enhancing crisis preparedness/ managing response in the region
- Assist with specialty plan development (risk or contingent specific)
- Assist the design, development, conduct, and evaluation of CMT training & exercising engagements in the region
- Support regional risk identification & evaluation activities
- Assist on programmatic projects aimed to enhance overall enterprise and cross-region crisis preparedness
- Provide overall support during real-time response activities, including scribing responsibilities
- Assist to manage CMT Larkchat groups and CMT membership
- Responsible for regional reporting, engagement tracking, scheduling and other administrative activities
- Act as in-region back up for Regional Crisis Manager
- Reports to Regional Crisis Manager
- Any other duties as required

1. Experience in crisis management and/or business continuity training/exercise development and facilitation in a region-capacity
2. Strong project management, report writing, incident scribing and communication skills.
3. Coordinating corporate functions in a highly complex environment (multi-national preferred).
4. Writing clearly and succinctly, and in a manner which appeals to a wide audience.
5. Smart/logical judgements and decision-making during high-urgency situations.
6. Global and diverse business environments.
7. Working knowledge of crisis management frameworks and program delivery at scale for Fortune 500 tech is a plus
8. Experience in business continuity, crisis management, or emergency management (preferred).

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.