Senior IT Infrastructure Engineer

Location: Singapore, Singapore

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

**Job Responsibilities**:
As a Senior IT Infrastructure Engineer you will lead IT infrastructure upgrades and coordinate projects from technology perspective as well as ensure these activities are consistent with the Global Business & IT directive. Additionally, you will be responsible for the following:

- Daily support and administration of servers, VMware platform, Active Directory & enterprise management systems (SCCM) Infra and associated software products
- Building, Deploying & Maintaining Enterprise Operating System Images via SCCM Infrastructure according to functional needs and specifications based on business/security requirements
- Deploying & maintaining Group Policy including Scheduling, monitoring, and troubleshooting Group Policy deployments
- Improve and automate manual repetitive OS deployment processes and procedures to drive efficiency
- Deployment of security fixes on Infrastructure services in accordance to Corporate Vulnerability and Patch Management policy via SCCM Infra
- L2 support to Infrastructure issues that require technical specialization
- Analyze, troubleshoot and resolve critical system issues
- Responsible for set up of Systems in Singapore & Asia Offices
- Keeping Infrastructure operating and meeting the agreed service-level
- Overseeing operational health of Infrastructure services (Availability Management)
- Provide regular backup to Infrastructure services region critical and important production server data and image
- Optimal system performance and system capacity planning (Capacity Management)
- Create & maintain document portfolio of Site Catalogue, Operations / Audit Best Practices, troubleshooting & related solutions knowledge base
- Execute IT Disaster Recovery Plan (IT DRP)
- Manage projects assigned and ensure completion in accordance to project timeline

**Job Requirements**:

- Bachelor of Science in Electrical Engineering/Electronics/Computer Science or equivalent
- At least 5 years of proven experience in IT Operations & End-User Support environment
- Strong experience & knowledge in planning, designing and implementing Windows desktop operating system (OS) in an enterprise environment
- Strong technical background with experience and knowledge in Windows desktop image deployment scripting
- Strong knowledge and hands on experience with Windows Server 2K12/2k16, Microsoft SCCM, and VMware virtualization
- Working experience in Active Directory and implementing/troubleshooting Group Policy Objects (GPO)
- Fluent in spoken and written English
- Strong interpersonal and communication skills are a must
- Ability to work in a team environment and/or as an individual contributor, as required
- Ability to effectively prioritize and execute tasks in a high-pressure environment