Senior IT Infrastructure Engineer

**Company background**:
Focus Computer Pte Ltd has been operating since 1989, and is an established leader in the IT hardware and software fulfilment space in Singapore. We have provided a stable environment for our employees since our inception and we believe in taking care of our employees through thick and thin. We have established Focus Digitech Pte Ltd in order to meet the growing demands for digital transformation by our customers, and we have an opportunity to hire a Senior IT Infrastructure Engineer to join our growing team. Your entry point into the company does not limit the potential you have to rise within the company to other roles as your aspirations and attitudes may propel you towards. We believe that paper qualifications can only tell us so much, and we believe in hiring people with the right skills and not just certifications (although we will accord due credit if you have them). So, come discover your full potential with us as we take Focus Digitech to the next level of leadership in digital technologies

**The Role**:
We are seeking a highly motivated and experienced Senior IT Infrastructure Engineer to join our team. As a Senior IT Infrastructure Engineer, you will be responsible for managing, maintaining and optimizing our IT infrastructure at our clients. This position requires a strong technical background in various areas including server and storage systems, virtualization, networking, security, and monitoring.

**Responsibilities**:
**Server and Infrastructure Management**:

- Design, configure, deploy, and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE).
- Conduct server hardening for both Windows and Linux systems.
- Lead and collaborate with cross-functional teams to implement and oversee server hardware, virtualization technologies, and storage solutions to ensure availability and scalability.

**Virtualization**:

- Lead virtualization initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.
- Optimize virtualization environments for efficiency, performance, and resource utilization.

**Storage (SAN / NAS)**:

- Design and manage Storage Area Networks (SAN/NAS), ensuring data availability, integrity, and optimal performance.
- Implement and administer storage solutions, including storage provisioning, zoning, and troubleshooting.

**Security**:

- Implement security best practices for infrastructure components and virtualized environments.
- Ensure compliance with industry standards and regulations related to infrastructure and data storage.
- Implement and administer key management and encryption.

**Active Directory**:

- Implement and administer Active Directory, including user accounts, group policies, security settings, and domain controllers.
- Implement and administer AD Public Key Infrastructure and Network Policy Server RADIUS services.

**Management Applications**:

- Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server.
- Implement and administer backup solutions like Veeam or Acronis.

**System Maintenance and Monitoring**:

- Develop and maintain scripts and automation tools to optimize IT infrastructure.
- Monitor system performance, troubleshoot, and resolve issues related to the IT infrastructure.
- Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues.
- Develop and maintain comprehensive backup and recovery strategies, including disaster recovery planning.

**Troubleshooting and Collaboration**:

- Investigate and resolve complex technical issues related to Windows Server systems, collaborating with teams and vendors.
- Collaborate with network engineers, system administrators, to support business operations.

**Capacity Planning and Governance**:

- Conduct meticulous capacity planning to align Windows Server resources with current and future needs.
- Maintain SLA standards, act as an escalation point for incidents, and ensure user satisfaction.

**Vendor Coordination and Documentation**:

- Coordinate with third-party vendors, IT providers, and external support for effective service delivery.Develop and update comprehensive operations documentation and procedural guidelines.

**Requirements**:

- Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field.
- Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows Server administration.
- Experience with Wintel servers (Dell), VMware, Microsoft server products, Symantec
- Proven experience in designing on-prem data centre architectures.
- Proficiency in configuring, managing, and troubleshooting Windows Server environments.
- In-depth knowledge of Active Directory, Group Policies, and security best practices.
- Familiarity with virtualization technologies such as VMware or Hyper-V.
- Experience with scripting and aut