Site Lead

JLL supports the Whole You, personally and professionally.
**What this job involves**:
As a Site Lead at JLL, you will lead comprehensive site operations while managing complex office transitions and relocations to ensure seamless business continuity and operational excellence across your designated facility. This strategic leadership role combines project management expertise with day-to-day site oversight, requiring you to coordinate end-to-end office relocations, workplace transition planning, and post-occupancy support while supervising facilities teams including reception, janitorial, and maintenance staff. You will play a crucial role in JLL's commitment to delivering exceptional workplace experiences by developing site-specific policies and procedures, managing vendor relationships, implementing sustainability initiatives, and collaborating with cross-functional teams to align operational practices with organizational goals while ensuring compliance with company standards and regulatory requirements.
**What your day-to-day will look like**:
Lead end-to-end coordination of major office relocation projects ensuring smooth transitions with mínimal operational disruption through timeline, budget, and vendor management
Oversee workplace transition planning including space optimization and infrastructure readiness while managing logistics planning and space allocation with business units
Supervise facilities teams including reception, janitorial, and maintenance staff while ensuring efficient daily operations and high service standards
Develop and implement site-specific policies, procedures, and operational protocols in alignment with company standards and compliance requirements
Manage Day 2 post-occupancy requests ensuring quick turnaround and business continuity while conducting regular space inspections and FMS updates
Maintain strong vendor relationships through contract negotiations and service quality assurance for cleaning, maintenance, and security services
Partner with other site leads and central facilities teams to align on best practices, resource sharing, and continuous improvement initiatives
Prepare detailed reports on site operations, project status, and performance metrics while actively participating in internal and client-facing meetings
**Required Qualifications**:
Experience in site management or facilities leadership with proven track record in office relocations and workplace transitions
Strong project management skills with ability to coordinate complex logistics and manage multiple stakeholders simultaneously
Leadership experience supervising facilities teams including reception, janitorial, and maintenance staff
Knowledge of site operations, policies, procedures, and compliance requirements in corporate environments
Vendor management experience with contract negotiation and service quality oversight capabilities
Proficiency in Facility Management Systems (FMS) and space management tracking systems
Excellent communication and stakeholder engagement skills for internal and client-facing interactions
Understanding of building management operations and common area maintenance coordination
**Preferred Qualifications**:
Background in Moves, Adds, and Changes (MAC) operations and occupancy planning
Experience with Permit to Work (PTW) processing and corrigo request management
Knowledge of mechanical and electrical (M&E) systems and preventive maintenance coordination
Familiarity with sustainability initiatives and environmental compliance in site operations
Understanding of mailroom operations and administrative support functions
Experience with cross-site collaboration and resource sharing initiatives
Background in performance monitoring and metrics reporting for senior management
Knowledge of building safety protocols and workplace compliance requirements
**Location**: Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company