Avp, Client Service Specialist

5 days ago

Singapore THE HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED Full time

**Principal Responsibilities**
- Accountable for delivering Client Service excellence globally effectively managing any risks and issues
- Identification of opportunities globally and effectively managing the regional CSM’s to deliver against client promises
- Identify and introduce service improvements to improve the overall client experience
- Resolves global client service issues and challenges as the final escalation point
- Identify opportunities to streamline processes, eliminate redundancy, increase revenue and strengthen relationships
- Cross selling PCM products and providing superior service support for all PCM solutions
- By analysing clients activities and providing advice and suggestions to clients to improve Generate cross country referrals facilitated via Global Links
- Generate referrals for other Global Businesses, e.g. Private Banking, GBM, RBWM, as appropriate
- Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements

**Qualifications**
- Minimum of 4 years working in the banking industry
- In-depth knowledge of industry standards related to all Cash Management products and services
- Experience with or knowledge of local regulatory requirements related to Anti-Money Laundering
- Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Proven ability to deliver creative and flexible customer solutions
- Ability to understand a customers business and the fundamentals of running a business
- Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Ability to interact with business customers at all levels
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
- Excellent time management, planning and organisation skills
- Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
- Strong analytical, problem-solving, technical
- Experience in driving team and individual performance to achieve customer and financial targets
- Strong leadership and team motivational skills
- Proven coaching and performance management skills
- Experience of working in an International Global Banking environment is preferable
- Broad based knowledge of HSBC Group companies is desirable
- Bachelors degree in business, related field or equivalent work experience

  • AVP, Specialist, Product Management

    5 days ago

    Singapore DBS Bank Full time

    Job Description - AVP, Specialist, Product Management - Securities Services, Global Transaction Services (GTS), Institutional Banking Group (WD78629)Job Description AVP, Specialist, Product Management - Securities Services, Global Transaction Services (GTS), Institutional Banking Group - ( WD78629 )Business Function Corporate and Investment Banking provides...

  • Avp, Client Service Specialist

    6 days ago

    Singapore HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • AVP (Embodied AI & Port Automation) / AVP (Group Technology Management & Innovation)

    2 days ago

    Singapore AVP Full time

    Responsibilities Wharf & Vessel Side Mechanisation / Automation Embodied AI / Robotics strategy & execution including digital twin & simulations as well as AI orchestration across aPM aQC and automated wharf coning / deconing for optimal operational performance. PSA SG / PSAM Technology Roadmap & RIE Partnership (MOT MPA SMI S&TPPO A Star IHLs) to optimise...

  • AVP, Specialist, Business Finance, Corporate Banking, Group Finance

    1 week ago

    Singapore DBS Bank Full time

    AVP, Specialist, Business Finance, Corporate Banking, Group Finance Join to apply for the AVP, Specialist, Business Finance, Corporate Banking, Group Finance role at DBS

  • Client Service Coordinator

    7 hours ago

    Singapore BEECROFT ANIMAL SPECIALIST SERVICES PTE. LTD. Full time

    About the Company Beecroft Animal Specialist & Emergency Hospital is Singapore's leading independent referral veterinary hospital, located near Labrador Park MRT. Our expert team includes specialists in small animal surgery, internal medicine, neurology, exotic companion mammals, cardiology, and emergency & critical care. With state-of-the-art facilities, we...

  • Product Specialist, FX Execution

    1 week ago

    Singapore Bank of Singapore, Asia's Global Private Bank Full time

    Overview Product Specialist, FX Execution (AVP/VP) at

  • Private Bank

    2 weeks ago

    Singapore Deutsche Bank Full time

    **Private Bank - Client Lifecycle Management (CLM) Specialist, AVP**: **Job ID**:R0407219 **Full/Part-Time**:Full-time **Regular/Temporary**:Regular **Listed**:2025-09-22 **Location**:Singapore **Position Overview**: **Details of the Division and Team**: In addition, the individual will support with the on-going SoW uplift exercise to remediate existing...

  • Client Services Director, Avp

    2 weeks ago

    Singapore State Street Full time

    Who we are looking for Why this role is important to us The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity...

  • Compliance Specialist

    1 week ago

    Singapore Bank of Singapore Full time

    Compliance Specialist - Client Review (Manager/AVP) At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive...

  • Client Services

    2 weeks ago

    Singapore State Street Full time

    Who we are looking for This supervisory position is within the Hybrid and Hedge Fund Services business unit of the State Street Alternative Investment Services Group. Why this role is important to us The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative...