Senior Executive/

1 week ago

Queenstown, Singapore National University Hospital Full time

**1. Job Purpose**

The staff is responsible for managing the assigned functions in OSS-General Services.

**2. Duties and Responsibilities**

Primary Responsibilities and Duties (80%)
- Manages the operation and systems, as well as reviews and improvements of the functional units in OSS-General Services:

- Security & Carpark Management
- Ensure the clear administration of carpark policy
- Management of service vendors performance in terms of maintenance, breakdown response and cost of service of the key systems (Card access, CCTV, Carpark, walkie talkie)
- Proper maintenance of the overall master key and process of key issuance, audit and changes.
- Review the various Code Black, feedback, Ehor cases raised and recommend improvement and changes where necessary.
- Work closely with Queenstown NPC for the investigation and review of cases reported from NUH, and takes necessary and relevant actions to help the hospital in reducing them.
- Participate in the KRWSSWG team to promote and enhance security awareness and support
- Conduct of regular dialogue session with staff
- Handles service feedback and review/improvement to the services.
- Review and propose new initiatives to improve the services.
- Ensure timely review of service/lease/license contract terms and conditions and cost of services/contracts.
- Work with the various functions’ staff and other NUH departments on service improvement initiatives.
- Work with the various functions to manage and review the feedback / incidents and ensure corrective action and necessary follow up on discipline or workflow update is done
- Assist with the department’s logistics, equipment and services including procurement, inventory, payments and record management.
- Assist with the review and updating of the department’s policy, SOP documents, Emergency Response plan for the department and financial budgeting.

Secondary Responsibilities and Duties (20%)
- Handles Staff Development and discipline.
- Timely completion of assigned projects within approved budget amount.
- To review training plan of direct staff
- Maintenance of respective functional unit’s SOPs and documentations.
- Perform any other duties assigned by Supervisor.

**3. Job Specification/Requirements**- Minimum Bachelor’s Degree. (Public Safety and Security, Engineering)
- Relevant working experience.
- Service oriented and customer focused.
- Good communication and interpersonal skills.
- Good analytical and process skills.
- Office hours : Mon-Thur : 830am to 6pm, Fri : 830am to 530pm

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