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Physiotherapist and Medical Devices Sales

2 weeks ago

Queenstown, Singapore Kinexcs Pte Ltd Full time

**About the job**

Kinexcs is an AI-driven digital health platform and wearables company with a mission to enable and empower people for mobility and a better quality of life. It is focused on reducing the burden of musculoskeletal conditions, which affects about 25% of the world's population. Their 1st product, KIMIA Recover, a continuous monitoring device for the knee joint, has obtained CE marking and HSA approval, and booked revenues from large implant companies and hospitals. It has recently won the Innomatch grant by the Temasek Foundation (one of the 6 among 256 companies across 32 countries), and is currently deployed in some of the largest public hospitals in Singapore. KIMIA Recover is a comprehensive recovery management solution providing reduction in number of hospital visits and complications. The product was also the National Winner and International Top 20 of the prestigious James Dyson Award 2020, and has gained traction with major public hospitals and orthopedic clinics. Their digital therapy platform comprising of KIMIA Assess and KIMIA Move products, uses artificial intelligence technology for digital MSK assessment and therapy. This platform is capable of providing pre-consultation assessments and real-time exercise guidance and feedback to musculoskeletal patients, and is being adopted by some of the largest private healthcare providers in the region, along with large corporate players.

**Main Responsibilities**
- Support patients, surgeons/nurses/physiotherapists and other healthcare professionals for the use of Kinexcs’ products
- Be the owner of customer experience, attend to customer inquiries, and address customer concerns, gather customer feedback for product and service improvement. This includes preparation, deployment and retrieval of Kinexcs’ equipment from end-users
- Establish and maintain a professional brand image by offering professional care and services for customers
- Maintain updated knowledge of relevant orthopaedic procedures, workflows, and latest developments in orthopaedic care and rehabilitation
- Absorb the market feedback that will be shared with the product development team and work closely with them to improve the company’s products, including design, development and validation of new features, generating new ideas for novel products
- Any other ad-hoc operational duties as assigned from time to time

**Expected Areas of Competence**
- Strong clinical skills, well versed in nursing, physiotherapy, or orthopaedics, with relevant competency and experience
- Experienced in clinical practice and patient communication
- Good interpersonal skills and pleasant personality
- Sharp focus and strong dedication to service excellence and desire to learn from customers and improve service quality continuously
- Excellent team player, able to relay customer feedback with internal stakeholders effectively
- Growth mindset, willing to continuously upgrade skills and grow together with the team
- Strong problem-solver and go-getter mindset

**Education/Experience Requirements**

Degree or Diploma in Physiotherapy, Nursing or related fields. Certified Nurse or Physiotherapist with clinical practice background is highly desirable. Minimum 3-5 years’ experience in clinical practice.

**Salary**: $3,500.00 - $6,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person