Customer Service

5 days ago


Singapore fccsingapore Full time

On behalf of one of its clients in the luxury industry, the French Chamber of Commerce is looking for a _
**_Customer service & Marketing Assistant_**

You will be working closely with the General Manager in Singapore to ensure quality customer service and up-to-date marketing activities.

**The main tasks are as follows**:

- handling client queries and questions
- problem-solving by referring issues to the right parties
- recording all after-sales-service activities
- being groomed to provide trainings to clients
- conducting regular market studies both offline and online
- Assisting the GM to compile data for presentations
- Assisting in brand marketing through publications and social media platforms



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