Fulfilment & Programme Operations

7 days ago

Singapore STEWARDSHIP ASIA CENTRE CLG LIMITED Full time

We are seeking an experienced and driven individual to support the Head of Fulfilment and Programme Operations to oversee the successful execution of a wide range of executive education programmes and events. This role offers the opportunity to manage high-profile events and collaborate with a passionate team, all while contributing to the continued growth of a non-profit Company.

**MAIN DUTIES AND RESPONSIBILITIES**

**1. Event and Programme Management**
- Execute Executive Education programmes and events flawlessly.
- Assist in developing event plans, budgets, and timelines with the project team, ensuring smooth event delivery.
- Engage with vendors, support contract negotiations, and manage agreements with suppliers, sponsors, and service providers.
- Coordinate the delivery of resources, including transportation, accommodation, and catering, as per event needs.
- Oversee end-to-end programme operations including venue sourcing, securing third-party costs, layout design, branding, on-site management, and logístical arrangements.
- Provide on-site support for programmes, addressing issues and ensuring activities adhere to the plan.
- Monitor budgets, track expenses, and implement cost-effective solutions.
- Post-event evaluation and identify areas for improvement.

**2. Database Management**
- To design, maintain, and optimize event-related databases, ensuring high performance, scalability, and data integrity.

**3. Event Registration Portal Management**
- To setup and administer the event registration portal, ensuring a seamless user experience and efficient registration process. To integrate the registration portal with payment gateways, CRM systems, and other tools to streamline event operations and data flow.

**PROFESSIONAL QUALIFICATIONS AND SKILLS**
- Degree in Events Management, Hospitality, Business or a related field.
- 5 to 7 years of experience in programme management, with a proven track record of delivering successful experiences for clients will be advantageous.
- Knowledge of data management and protection best practices will be advantageous.
- Ability to work under pressure and meet tight deadlines in all aspects of programme execution.
- Must possess the ability to embrace ambiguity; be self-motivated, independent, and able to perform tasks with minimum supervision; have a positive can-do attitude and be a team player.
- An enquiring mind; the incumbent should be an out-of-the-box thinker who is not afraid to challenge conventional wisdom to create new knowledge that is relevant in today’s fast-evolving marketplace.
- Strong communication and interpersonal skills to interact with line as well as senior internal and external stakeholders.
- Comfortable working in a flat organization with mínimal hierarchy, the incumbent must be passionate about the non-profit sector, and be a self-starter and doer.

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