Lead Product Owner

Job ID: 28979

Location: Singapore, SG

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 27 May 2025

**JOB SUMMARY**

**Key Roles and Responsibilities**
- Deliver functional capabilities for Credit Transformation products and initiatives primarily focusing on the credit assessment process
- Draft and refine user stories, including detailed acceptance criteria
- Consult with the Chief/Cluster/Product Owners and SMEs to prioritise and shape the product backlog, using Agile best practices for prioritisation around business value
- Excellent documentation skills, ability to convey complex information with objectivity and brevity
- Participate in and facilitate relevant scrum ceremonies such as backlog refinement, sprint planning, review, and retrospective sessions
- Support build and test activities
- Assist in implementation / rollout including UAT, user trainings, UVT and post go-live support.
- Proactively support Agile practices and foster a culture of continuous service improvement
- Drive continuous improvements on processes and user experience using a data driven, structured approach

**Key Responsibilities**
- Deliver functional capabilities for Credit Transformation products and initiatives primarily focusing on the credit assessment process
- Draft and refine user stories, including detailed acceptance criteria
- Consult with the Cluster/Chief/Product Owners and SMEs to prioritise and shape the product backlog, using Agile best practices for prioritisation around business value
- Excellent documentation skills, ability to convey complex information with objectivity and brevity
- Participate in and facilitate relevant scrum ceremonies such as backlog refinement, sprint planning, review, and retrospective sessions
- Support build and test activities
- Assist in implementation / rollout including UAT, user trainings, UVT and post go-live support.
- Proactively support Agile practices and foster a culture of continuous service improvement
- Drive continuous improvements on processes and user experience using a data driven, structured approac

**People and Talent**
- Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders
- Eye for detail and excellent problem solving and analytical skills, able to bring clarity and structure to areas of ambiguity
- Strong stakeholder management skills in handling wide ranging and senior stakeholders across segments/product area

**Risk Managemen**
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Governance**
- Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

**Key Stakeholders**
- All business and Credit stakeholders that are impacted or involved in the Credit Lifecycle
- Credit Transformation team
- TTO
- Client Coverage COO
- Credit Process Owners
- Credit Policy
- 8 + years of work experience in Credit and Credit Transformation activities.
- Understand key components of RWA calculator and workings
- Knowledge and experience in credit processes and policies is preferred.
- Experience with Agile methodology, writing user stories, prioritizing backlog, etc. is essential.
- Experience in managing project documentation such as user stories and test scenarios using collaboration tools
- Good strategic thinking in identifying solutions and selecting the best combination of practices
- Demonstrated ability to work effectively independently and as part of a team, including taking initiative, providing regular updates on your work, seeking, and providing support as required
- Discover latent customer/user needs by thinking out of the box by challenging requirements and differentiating what is needed from what is wanted
- Strong problem-solving and planning abilities, high improvement focus, and ability to work in a fast-paced environment
- Proven ability to perform under a high pressure and dynamic environment
- Strong communication skills and the ability to engage a wide range of stakeholders.

**Role Specific Technical Competencies**
- Product Ownership
- Credit Knowledge

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities