Senior Field Application Engineer, Lsi
7 days ago
**OVERVIEW & IMPACT**:
Samsung Electronics Device Solutions is a global leader in Semiconductor industry.
**JOB RESPONSIBILITIES**:
- Communicate and collaborate with various stakeholders to understand and resolve technical and quality related issues.
- Maintain awareness of and communicate internally to Device Solutions Regional
and HQ Product & Engineering teams regarding major technical issues and update
- Conduct regular training to the relevant personnel in terms of technical and product knowledge.
- Gathering technical requirements / specification from customers through close partnership with Sales & Marketing team members.
- Providing support to the sales team and customers for all technical enquiries such as technical presentations regarding product strategy and roadmaps, features, industry technology and competitive positioning
- Ensure smooth operation of quality support for LSI products (Smartcard,CMOS Image Sensors, IOT)
Experience:
- At least 5 years' experience in Field Application Engineering / or Technical support Management in Industrial Electronics or Semiconductor industry.
- Direct Experiences in Smart Card Segment ( e.g banking certification requirement/RFID trouble shooting matters or Camera Image sensors related
industry will be an added advantage.
- Experiences in customer project design-in (understanding of customers design flow) and follow up in failure analysis issues (from self managing minor problems to co-working on complex issues with HQ team) will be added advantage
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