Customer Administration Officer

6 hours ago


Marine Parade, Singapore Fiaba Language Centre Full time

Fiaba Language centre is an enrichment centre that provides Chinese classes to students. We are looking for an administrative office to join our team.

**Job Scope**

1. Promote, introduce and explain our curriculum and programme to prospective customers.

2. Actively seek, follow up and close on all customer inquires on our programme.

3. Collect fee payment and follow up on open invoices.

4. Deliver a high-quality customer service experience.

5. Attend to customers feedback to better improve our service.

7. Assist in updating the company's website / facebook / instagram.

8. Assist to execute marketing outreach and campaigns.

9. Maintaining customers' database records and classroom's inventories

**Requirements**:
The following are key requirements for us:

- Must be able to work on Saturday/ Sunday
- Proficient in Microsoft Office.
- Possess at least A-level or Nitec/diploma in any field.
- Good communication skills and is bilingual in both English and Mandarin to liase with students' parent.
- Prior experience working in book keeping, digital marketing or sales is an plus.
- Must able to speak mandarin & promote our Chinese Program.
- **For Singaporean only**.

**Benefits**
- 5-day work week

**Salary**: $1,800.00 - $2,500.00 per month

Schedule:

- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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