Client Service Advisor

1 day ago


Singapore Dynamic Human Capital Full time

**Position**: Client Service Advisor (Automotive)

**Salary**: $2,400 - $2,700 + Incentives + OT

**Location**: West

**Working Hours / Days**: 8.00am - 6.30pm (Mon - Fri) / 8.00am - 12.30pm (Alt Sat Off)

**Responsibilities**:
Ensure overall customer satisfaction with Aftersales service
Execute the core processes for company's service activities
Oversee and supervise the work of the team's technicians and ensure that they work in an efficient and professional manner
Liaise with other departments in ensuring that customers' needs are met (On time delivery, customer treatment, quality of repair, reasonable cost etc)
Provide initiative to ensure smooth and efficient operations
Ad hoc duties as and when assigned

**Requirements**:
At least 2 years of related working experience in Service Centres / Authorised Workshop handling Continental automobiles
Min Diploma or Advance Diploma in Engineering (Mechanical) or equivalent
Strong technical knowledge in Continental / European vehicles
Ability to work under pressure and tight deadlines
Able to work on weekends and commit to OT
Posses VALID Class 3 driving license

**Position**: Client Service Advisor (Automotive)

**Salary**: $2,400 - $2,700 + Incentives + OT

**Location**: West

**Working Hours / Days**: 8.00am - 6.30pm (Mon - Fri) / 8.00am - 12.30pm (Alt Sat Off)

**Responsibilities**:
Ensure overall customer satisfaction with Aftersales service
Execute the core processes for company's service activities
Oversee and supervise the work of the team's technicians and ensure that they work in an efficient and professional manner
Liaise with other departments in ensuring that customers' needs are met (On time delivery, customer treatment, quality of repair, reasonable cost etc)
Provide initiative to ensure smooth and efficient operations
Ad hoc duties as and when assigned

**Requirements**:
At least 2 years of related working experience in Service Centres / Authorised Workshop handling Continental automobiles
Min Diploma or Advance Diploma in Engineering (Mechanical) or equivalent
Strong technical knowledge in Continental / European vehicles
Ability to work under pressure and tight deadlines
Able to work on weekends and commit to OT
Posses VALID Class 3 driving license

Not Specified

Minimum of 2 year(s) experience needed for this position



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