Associate IT Business Analyst

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**The opportunity**

The Associate IT Business Analyst role provides exciting opportunity to turn business needs and requirements into solutions. This role is instrumental in ensuring solutions delivered meet the intended purposes. It requires active communication and coordination with various stakeholders and sound judgement in providing recommendations.

Key Roles & Responsibilities
- Responsible for executing technical and business projects across multiple stakeholders; developing analysis to support process and project improvements
- Research and analyses improvement opportunities, conducts analysis, prepares recommendations, and facilitates efficiency enhancements
- Serves as the liaison and the reference point between the business and the technical analyst in making sure the requirements are clearly understood and translated to the functional requirements by leveraging on the resources and skill set within and across the work-streams.
- Works as directed by management team to research and document business issues involving workflow procedures and processes
- Analyses data and work with stakeholders to develop creative solutions
- Support Product Owner and Operation SME (Subject Matter Expert) in solutioning conversations
- Conduct prioritization with Product Owner
- Play scrum master role and perform sprint planning
- Write user stories along with acceptance criteria
- Walkthrough user stories and acceptance criteria with developers (both Singapore and Regional team) and testers to ensure accurate understanding.
- Write or review test plan and test scenario (testing will be executed by business or testing team), however, some minor testing will be done here and there for sanity/smoke test
- Review test results and participate in defect triage Obtain UAT sign off for deployment into production

**How will you create impact?**

The Associate IT Business Analyst will report to Senior IT BA who will provide guidance and direction. He or she will play a part in delivering
solutions that help bring the organization closer to becoming Digital Customer Leader.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Demonstrates understanding of how technology supports organization strategy
- Strong detail orientation
- Awareness of full-technology stack
- An effective facilitator for the squad to deliver incremental and iterative units of business value
- Has a natural ability to breakdown, decompose and describe business needs into Stories supporting an iterative and incremental delivery model
- Constantly learns from both success and failure
- Good organizational and problem-solving abilities that enable you to manage through creative abrasion
- Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes
- Requirement analysis and user stories + acceptance criteria writing
- Basic test management skillsets
- Proficient stakeholder management
- Ability to work under minimum supervision

**Experience Requirements**
- Minimum 3 years’ experience in BA role
- Experience in Operations or Distributions for Life Insurance organization is necessary
- Delivery experience in Agile preferred Experience working with regional development team preferred

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance. Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where e