Manager of Technical Training
3 days ago
The Manager Technical Training, APAC will be responsible for managing an efficient and effective Training Plans that supports the Field Engineer teams across the region. In this position, you will train our Bioprocess Service organization on a global level. With your conceptional leaning expertise you bring in new learning formats (e. g. web-based training, virtual classroom, video tutorials etc.) to enhance the training experience.
- The Manager Technical Training, APAC will be responsible for managing an efficient and effective Training Plans that supports the Field Engineer teams across the region. In this position, you will train our Bioprocess Service organization on a global level. With your conceptional leaning expertise you bring in new learning formats (e. g. web-based training, virtual classroom, video tutorials etc.) to enhance the training experience.
**Main Responsibilities & Tasks**:
- Create training concepts and arranged trainings in several formats (like e.g. classroom, online, e-learning, remote) on the fundamentals of our bioprocess instruments.
- Coordinate and perform trainings for our APAC Service team.
- Implement trainings especially for acquired products and solutions.
- Work on CAQ Tool to accomplished Training Goals and create training templates.
- Follow-up and evaluate training results.
- Be accountable for administration of trainings, training documentation and training equipment’s.
- Represent APAC in Competency Management Program.
- Drive continuous improvement activities for training quality and performance
- Collaborate with internal experts and external vendors to deliver training courses for internal employees
- Work as Professional Trainer for Product which you are responsible in APAC.
- Closely collaborate with the Manager of Technical Training in EMEA, NA and on global level
- Collaborate and contribute to the sartorius wide Training Community
- Ensure trainings delivered to the APAC Service team meets the Training concept of the product
- Forecast required training courses needed by APAC Field Service and ensure adequate resources to meet training requests.
**Qualifications & Skills**:
- Degree in Instrumentation/Electrical/Automation Engineering or relevant background.
- Minimum 5+ years of work experience, preferably in similar environment
- Proven ability to design and implement training, and to measure and report on training effectiveness and outcomes are required
- Excellent communication skills in English required; additional languages preferred.
- Able to handle multi-tasks and possess problem-solving skills.
- Self-driven, good team player with good work attitude and proactive
- Extensive experience in training & coaching
- First experience in a Technical Support, Inhouse
- or Field Service Technician role is an advantage
- Strong digital expertise, and high affinity for new media and tools
- Excellent communication skills in English
- High customer orientation, strong communication and presentation skills, intercultural competencies
- Willingness to travel occasionally as needed.
- Identification with our core values: Sustainability, Openness, Enjoyment
We look for employees who would like to grow with us and move the innovative life sciences sector forward. In the process, we focus on agile project work, mutual support within teams and working as equals. Sartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.
Further insights into our world of work can be found here.
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