Restaurant Manager #5 Day #town #michelin Star

5 days ago

Singapore SAINT PIERRE PTE LTD Full time

**Join Saint Pierre on an exciting journey**

Nestled in the heart of Marina Bay, near Fullerton is Saint Pierre—one of five 2 Michelin-Star Fine Dining and modern French restaurant in Singapore, with years of history in French fine dining excellence.

Located at One Fullerton, Singapore, the French fine dining restaurant boasts one of the best views of the city, with a floor-to-ceiling panorama of the Marina Bay waterfront.

Job Responsbilities:

- Ensure customers are served in an efficient and friendly manner.
- Maintain high personal standards in both presentation and work habits.
- Oversee service during meal periods and customer service delivery at each table.
- Ensure employees are providing excellent service to customers with 85% of customers’ satisfaction.
- Promptly resolved customer complaints preferably within the dining period, ensuring repeat business and positive reviews.
- Train and develop outlet staff on service related areas and maintaining at least 30 training hours for each individual employee on yearly basis.
- Maintain and plan ongoing training programs for continuous improvement.
- Maintain labour cost at within 25% within specified targets and maintain proper scheduling system and manhours.
- Ensure employees’ turnover is kept at 10% maximum.
- Supervise and coordinate service at different meal periods.
- Streamlined communication between kitchen and front-of-house staff for peak-hour efficiency.
- Maintain and ensure cleaning and maintaining of outlet to uphold hygiene standards.
- Maintain and generate outlet related reports as required.
- Conduct monthly audits to ensure compliance with company’s standards, workplace safety compliance and SFA compliance.
- Foster a team-working and friendly atmosphere among staff.
- Demonstrate leadership qualities to inspire and motivate the team with 85% of employees’ satisfaction.
- Enhanced employee morale through regular performance evaluations, constructive feedback, and recognition of accomplishments.
- Managed payroll (scheduling system), timekeeping, and paperwork for store related employees matter. Collaborate with HR Dept to ensure all employees are well taken care of.

**Requirements**:

- Minimum 03 years of experience in Michelin Star restaurants
- Proven record at Supervisory level in Fine Dining concepts
- Strong organisational skills and meticulous to details
- Excellent communication and interpersonal skills

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