Customer Service Executive

2 weeks ago


Kallang, Singapore LIM KIM HAI ELECTRIC CO. (S) PTE. LTD. Full time

Job description

**Job description**
- Manage customer sales inquiries for both cash and credit transactions
- Up-sell or cross-sell company products and services as appropriate
- Builds positive and effective relationships with clients and ensures their satisfaction
- Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders
- Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given
- Resolve customer complaints and issues which includes escalating unsolved cases to the relevant stakeholders and departments
- Successfully negotiate pricing with customers, suppliers
- Process and release accurate invoices for all relevant sales

**Required Skills & Experiences**
- Fresh Graduate are welcome
- Diploma in any field
- Effective communication and interpersonal skills
- Experience in problem-solving and decision-making
- Ability to work and thrive under pressure in fast-paced environment while being able to multi-task
- Works cohesively as part of a team and has an enthusiastic and good team spirit

**Highlights and Benefits**
- Twice performance bonus a year, quarterly incentive schemes and annual profit sharing
- Medical and dental and TCM benefits
- Relevant training and invaluable experience.
- Free parking
- Yearly appraisal and career growth opportunity.
- Work for a company that cares about you.

**Working Hours**: 8:00 a.m. - 5:30 p.m.

**Working Location **:Kallang (5 days a week)

**Job Types**: Full-time, Permanent

**Salary**: $2,200.00 - $2,700.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Free parking

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 2 years (preferred)



  • Kallang, Singapore LIM KIM HAI ELECTRIC CO. (S) PTE. LTD. Full time

    Job description **Job description** - Manage customer sales inquiries for both cash and credit transactions - Up-sell or cross-sell company products and services as appropriate - Builds positive and effective relationships with clients and ensures their satisfaction - Monitor and follow-up on outstanding order status using the ERP system and take necessary...


  • Kallang, Singapore EXTRA SPACE SINGAPORE HOLDINGS PTE. LTD. Full time

    1 year exp **Roles & Responsibilities** This role supports the Manager on the daily administration of the facility, ensures that costs are minimised and income meets or exceeds the set budget targets and that all customer's enquiries are attended to efficiently and professionally on a timely basis. **Essential Duties & Responsibilities**: - Promptly...

  • Customer Service

    4 days ago


    Kallang, Singapore FS Tech Pte Ltd. Full time

    **Responsibility** - 1. Provide excellent customer service to all Clients and Customers; - 3. Contact for and coordination of product recalls; - 4. Tracking of shipments; - 5. Translation work; - 6. Support Web-Analytics, as needed; - 7. Perform other duties as assigned. **Requirements:** - 1. 1 years plus in customer service (optional); - 2. Experience...


  • Kallang, Singapore The Kallang Group Pte. Ltd. Full time

    Role PurposeThe Executive, Customer Care plays a key role in bringing The Kallang Group's service culture to life. Beyond resolving enquiries and feedback, this role champions a consistent, people-centred service experience across all touchpoints. The incumbent contributes to creating a welcoming, respectful and responsive environment where every customer...


  • Kallang, Singapore CO-LOGISTICS PTE. LTD. Full time

    2 years exp **Roles & Responsibilities** **Responsibilities**: - Compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions - Make suggestions for improvements by identifying relevant features and benefits - Participate in training opportunities provided by the organization or by...


  • Kallang, Singapore CHIEN CHI TOW HEALTHCARE PTE. LTD. Full time

    Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery. At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers. - Identify and able to provide personalized solution to...


  • Kallang, Singapore CHIEN CHI TOW HEALTHCARE PTE. LTD. Full time

    Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery. At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers. - Identify and able to provide personalized solution to...


  • Kallang, Singapore SPACEMAN INNOVATIONS PTE. LTD. Full time

    4 years exp **Roles & Responsibilities** To ensure we offer the best experienc to our valued customers including: First port of call for customer issues, troubleshoot and resolve issues with Director assistance as necessary. Enhance, circulate and follow Standard Operating Procedures. Liaise with the sales team and the operations and delivery...


  • Kallang, Singapore TELE-CENTRE SERVICES PTE LTD Full time

    1 year exp **Roles & Responsibilities** **Full-time/Temp positions available** **Roles & Responsibilities**: - Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems. - Escalate cases that do not fall within FAQs to the relevant and correct parties. -...


  • Kallang, Singapore KFY FOODS PTE LTD Full time

    Job Description & Requirements: - Customer Service: - Greet customers warmly and with a friendly attitude, ensuring a positive first impression.Assist guests with inquiries regarding the menu, promotions, and general restaurant services.Handle customer complaints or concerns in a professional and courteous manner, escalating when necessary. - Cash...