Assistant Manager, Project Management-ecommerce

3 days ago

Pasir Panjang, Singapore Samsung Electronics Full time

Position Summary

Role and Responsibilities

Project Planning and Management:

- Develop detailed project plans, including timelines, milestones, budgets, and resource requirements for Samsung Online initiatives.
- Manage end-to-end project execution, including initiatives like checkout enhancement, UI/UX improvements, and system upgrades.
- Proactively monitor project progress, identify risks or roadblocks, and implement corrective actions as needed to keep projects on track.

Monitor and report on key eStore KPIs:

- Revenue, ROI, conversion, retention rate and adjust strategies as needed.
- Analyse sales data and market trends to identify new opportunities, optimize campaigns, and make data-driven recommendations.

Operational Excellence and Process Improvement:

- Maintain comprehensive project documentation, including SOPs, workflows, and project status updates, to drive clarity and alignment across teams.
- Analyze project outcomes and identify areas for continuous improvement to enhance efficiency and effectiveness in future projects.
- Ensure adherence to project governance frameworks and best practices, delivering projects within agreed scope, timeline, and budget.

Reporting:

- Prepare, translate (Korean-Eglish) and deliver clear and concise project reports and presentations for stakeholders and senior management.

Collaboration and Communication:

- Serve as the central point of contact for all project stakeholders, facilitating seamless communication across internal teams, HQ and external partners.
- Build strong working relationships across functions, ensuring alignment on project priorities, milestones, and business objectives.
- Provide regular updates and PPT (Korean-English) to senior management on project progress, performance metrics, and key milestones.

Skills and Qualifications
- Bachelor’s degree in Business Analytics, Economics, Finance, Marketing, or a related field.
- Minimum 4-5 years of relevant experience in project management, preferably in eCommerce, Consulting, or Consumer Electronics industries.
- Proven experience working within a PMO environment, with a strong understanding of project governance frameworks and processes.
- Proficiency in project management tools such as Jira, Confluence, Trello, or Microsoft Project for tracking, reporting, and issue management.
- Strong organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
- Proficient in Microsoft Office.
- Excellent problem-solving and analytical abilities to identify issues, develop solutions, and drive project outcomes.
- Highly systematic, detail-oriented, and results-driven, with a focus on project quality and on-time delivery.
- Strong interpersonal, communication, and stakeholder management skills to collaborate across global, regional, and local teams.
- Proven ability to thrive in a fast-paced, dynamic environment, with a proactive and adaptable mindset.

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