Systems Administrator
22 hours ago
Administer and upkeep IT administrative documentation such as network diagrams, user accounts, internal assets loan and review or amend SOP/processes
- Assist in tracking of IT Assets / Equipment’s, purchase of IT related equipment and control IT related inventories
- Ensure security of data, network access (permission settings) and systems backup
- Provide ad-hoc support as and when required including off-hours support in the event of service outages and preventive maintenance routine whenever applicable
- Administer and configure Salesforce environments including user setup, roles, profiles, permissions and workflows
- Collaborate with internal stakeholders to gather requirements and implement solutions within Salesforce
**Requirements**:
- Min. Diploma in Computer Science/Information Technology
- At least 3 - 5 years of related experience
- Knowledge of technical management and of computer hardware/software systems
- Knowledge in Cloud services, Office365 features and services (Microsoft-enabled environment)
- Knowledge in Mobile Device Management and Disaster Recovery Solutions
- MUST HAVE hands-on experience with Networking Protocols, Security Administration and Cloud technologies.
- Ability to manage IT vendors (local and regional)
- Proven experience in Salesforce administration is a plus
- Possess strong sense of integrity
- Able to communicate effectively with internal and external stakeholders
**Skill Sets**:
- PC and network troubleshooting
- Workstation / Server Maintenance and backup
- LAN, WAN, Wifi / IP Phones / Firewall appliance administration / VPN configuration
- Windows Server w Azure Active Directory administration
- Systems/Applications software patching/update management (preferred) MS Auto Pilot / Imaging Platform
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