Receptionist (Hospital)
7 days ago
**Key Responsibilities**:
- Maintain overall readiness of the department, including keeping workstations clean and well-organized, and ensuring adequate stationery supplies.
- Support the smooth flow of patient journeys by:
Registering patients and updating next-of-kin (NOK) information.
Handling patient enquiries professionally.
Assisting with the admission process, including financial counselling and tracking bed requests.
- Manage patient admissions, discharges, and transfers. Tasks include updating the system, scheduling appointments, processing payments, and maintaining accurate patient records while ensuring data privacy and safety.
- Deliver value-added services that enhance operational efficiency and contribute to a positive experience for both patients and staff.
- Ensure timely and accurate registration of patients, while encouraging the use of self-service kiosks.
- Provide administrative support for day-to-day operations and departmental events.
- Assist with ad-hoc duties as assigned.
- Offer chaperone support to medical staff during consultations and prepare relevant documentation when needed.
**Requirements**:
- Minimum GCE “O” Level or equivalent qualification.
- Proficient in Microsoft Office and comfortable working with multiple systems (e.g., SAP experience is a plus).
- Strong communication, customer service, and interpersonal skills. Ability to speak an additional language is advantageous.
- Able to multitask and work efficiently in a fast-paced environment.
- Comfortable working in a hospital environment and rotating across different clinics when required. Experience in hospitality or service-related industries is a plus.
- **Contract Duration**:2 years, with the possibility of extension or permanent conversion based on performance.
**EnviroDynamics Solutions Pte Ltd I**EA License No.: 12C6285
Ng Chin Shen I Reg. No: R25127347
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