Administrator (Ecommerce and Operations)
1 week ago
**COMPANY PROFILE**
Ceramique is an award-winning face, body, wellness and hair removal spa located in the heart of Orchard Road, Tampines and Chinatown. Since our inception in 2017, all our treatments are thoroughly planned and designed to enhance beauty and confidence within our community.
Using non-invasive, cutting-edge technology from Korea and most products imported from France and Germany, we aim to create a transformative and natural collection of skin solution, dynamic rejuvenation, age-defying facelifts, and feminine restoration.
Combining the art of beauty with the science of dermatology, we are a one-stop provider of expert-guided aesthetics solution for the face and body.
At Ceramique Aesthetics, our team is made up of high-skilled beauticians from the industry. We conduct extensive research & training programs and ensure that our dedicated staff are well-equipped with the best skills.
**OUR MISSION**
Our mission is to provide a warm, inviting, and comfortable environment to each customer that walks through our door. We pride ourselves to enhance the beauty and confidence in our customers by providing the best skin and body care results, using latest innovative technology and superior skin care products.
**OUR VISION**
We aspire to be the company that truly understand our customers, offering them a holistic range of high-quality skin care/body care product offerings that not only meet their needs, but exceed their expectations as well.
**OUR CORE VALUES**
The values that drive our company are teamwork, passion, learning/education, and honesty/integrity and open-mindedness.
**Job Descriptions**:
- Manage outlet operations, ecommerce platform and online marketplaces (Lazada, Shopee, etc)
- Handle enquiries from ecommerce platform and online marketplaces
- Assist in all aspects from order processing, delivery and return/exchanges from customers order across the ecommerce and online platform
- Monitor and maintain stock level to ensure sufficient stock level, analyse stock performance
- Verify daily transaction in POS and WESS system
- Assist to resolve operations issues, implement improvement, and action plan to ensure operations are established and implemented properly.
**Requirements**:
- Minimum of 2-3 years of relevant experience
- Familiar with WESS system is an added advantage
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