Patient Service Officer

2 days ago


Farrer Park Station Road, Singapore BJIOS PTE. LTD. Full time

**5.5 Days (Office Hours)**

**Senior / Clinic Assistant / Patient Service Associate**

BJIOS Orthopaedics is a one-stop clinic located at Farrer Park Medical Centre. We are expanding and is looking for an individual who is able to aid in the coordinating and deliver good customer service to be part of our team. This role enhances the overall patient experience and the quality of care.

**Core Responsibilities**
- Greet patients and manage reception area, answering calls & handling inquires
- Registering, schedule appointment and processing payments for patients
- Verify patients on Third-party administrators (TPA), Insurances and Medisave details and process claims
- Facilitate Hospital Admission
- Assist Nurses and Doctors in administrative and clinical support
- Perform stock-taking of medical supplies and ensure accuracy
- Financial counselling and coordinating of patient surgeries
- Provide and educate patients and family members on health grants and medical assistance information

**Requirements**:

- Minimum (GCE) O Level or above
- 2-3 years experience in a **Specialist** **clinic setting** is preferred
- Knowledge in medical billing software and tech-savvy
- A good team player or independently with mínimal supervision
- Outgoing and pleasant personality with good interpersonal and communication skills
- Has good time management and follow up skills
- Service Oriented and patient focused
- Able to communicate with Mandarin speaking patient will be an advantage
- Able to start work in short notice

**Benefits**
- **16 Days Annual Leave**:

- **Birthday Leave**:

- 13 Month AWS with Variable Bonus
- Medishield-rider benefit
- Outpatient Medical & Dental coverage
- Discounted in-house services

**Working Hours (5.5 Days)**
- Mon
- Fri: 8:30am to 5:30pm
- Sat: 8:30am to 12:30pm

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $3,000.00 per month

**Benefits**:

- Additional leave
- Employee discount
- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- 13th month salary

Work Location: In person



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