Order Fulfillment and Customer Service Executive
6 days ago
**- To manage price quotation, order fulfillment, backorder/backlog management for SEA countries
- Provide quotation to customer according to agreed price model
- Ensure order fulfillment within required timing, invoice issued timely and manage AR aging
- Manage backorders/order backlog closely by working with part supply planners/logistic team
- Engage with customer in issue/discrepancy escalation and resolution
- Maintain excellent customer relations and upkeep KPI standard
- Conduct internal process audit and ensure compliance
- Other duties as and when assigned
**Job Requirement**:
- GCE A Levels/Higher Nitec/Diploma
- Minimum of 1 year of supply order fulfilment / customer service experience
- Strong people management and communication skill
- Knowledgeable in computer spare parts supply chain is an added advantage
- Have initiative and be able to work independently in a fast paced environment
- Preferably with SAP knowledge and proficient in Microsoft Office
-
Customer Service Executive
9 hours ago
Singapore INTEGRITY PARTNERS PTE. LTD. Full time**Responsibilities: - Processes orders with quality and efficiency from receipt of orders or requests from customers and sales team to delivery of goods. - Prepares picking and delivery documents - Check open order and backlog reports daily to ensure timely processing of customer orders. - Manage customer expectations, resolve customer satisfaction issues...
-
Executive, Order Fulfilment
7 days ago
Singapore SATS Full timeJob Title: Executive, Order Fulfilment - Job Location: Singapore **About Us**: SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and...
-
Customer Services Executive
2 weeks ago
Singapore JOBALLY PTE. LTD. Full timeSales Co Ordinator / Customer Services Executive - Order fulfilment x 3 Responsibilities and Accountabilities: - Taking care of export/import business coordination - To ensure export documentation is completed accurately - Preparation of accurate document instructions to shipping lines - Preparation of accurate documents for lodgements with Banks in...
-
Services Specialist
2 weeks ago
Singapore GE Aerospace Full timeServices Specialist - Customer Order and Fulfilment Join to apply for the Services Specialist - Customer Order and Fulfilment role at GE Aerospace Job Description Summary Responsible for ensuring exceptional customer satisfaction by designing, implementing, and optimizing customer service strategies. This role involves analyzing customer feedback,...
-
Services Specialist
6 days ago
Singapore GE Aerospace Full timeServices Specialist - Customer Order and Fulfilment Join to apply for the Services Specialist - Customer Order and Fulfilment role at GE Aerospace Job Description Summary Responsible for ensuring exceptional customer satisfaction by designing, implementing, and optimizing customer service strategies. This role involves analyzing customer feedback,...
-
Customer Service Officer
20 hours ago
Singapore INDOGUNA (SINGAPORE) PTE LTD Full timeJob purpose As a Customer Service Officer (Order Processing), you will be an integral part of our operations, ensuring seamless order processing and maintaining exceptional customer satisfaction. You\'ll be responsible for managing orders, addressing inquiries, and providing exemplary service to our valued customers. Duties and responsibilities Process...
-
Services Specialist
4 days ago
Singapore GE Renewable Energy Power and Aviation Full timeJob Description SummaryResponsible for ensuring exceptional customer satisfaction by designing, implementing, and optimizing customer service strategies. This role involves analyzing customer feedback, identifying areas for improvement, and collaborating across teams to enhance the overall customer journey.Job DescriptionCompany Overview:Are you ready to see...
-
Logsitics -order Fulfillment
4 days ago
Singapore WING LEE LOGISTIC PTE LTD Full time**Order Fulfilment Assistance** - Assist the Order Fulfilment Executive in local and export order fulfilment. - Order entry into the system, process picking lists and coordinate with customer for delivery. - Manage the delivery schedule and coordinate with couriers to ensure on-time delivery. - Update shipment status to customer - Outward Courier...
-
Order Fulfilment Assistant
7 days ago
Singapore ALAGAS NETWORK PTE. LTD. Full timeWe are seeking a detail-oriented and motivated Order Fulfillment Assistant to join our team. The Order Fulfillment Assistant will be responsible for processing customer orders, ensuring accurate and timely order fulfillment, and providing excellent customer service. This role plays a critical part in delivering a positive customer experience and maintaining...
-
Order Fulfilment Coordinator
9 hours ago
Singapore FEHMARN CONSULTING PTE. LTD. Full timeResponsible in providing assistance in the order fulfilment process, which includes handling point of sales inquiries, service inquiries, order processing, shipment and delivery of orders to customers. - He/She is also responsible for engaging diverse customers and communicates with all relevant stakeholders during the order fulfilment process. Systematic...