Customer Service Officer
24 hours ago
Job purpose As a Customer Service Officer (Order Processing), you will be an integral part of our operations, ensuring seamless order processing and maintaining exceptional customer satisfaction. You\'ll be responsible for managing orders, addressing inquiries, and providing exemplary service to our valued customers. Duties and responsibilities Process customer orders accurately and efficiently using our designated systems or software. Respond promptly to customer inquiries via phone, email, or chat, addressing any concerns or questions related to orders, delivery, or products. Collaborate closely with the sales and logistics teams to ensure timely order fulfillment and resolve any discrepancies or issues that may arise. Maintain accurate records of customer interactions and transactions, ensuring proper documentation of orders, modifications, and cancellations. Assist in the resolution of customer complaints or escalations, striving to achieve positive outcomes and customer satisfaction. Continuously improve customer service procedures and processes to enhance efficiency and service quality. Provide insights and feedback to management based on customer interactions to improve products or services. Qualifications Minimum GCE or Levels or its equivalent Fresh graduates are also welcome Excellent communication skills (verbal and written) with a customer-centric approach. Ability to multitask and work effectively in a fast-paced environment while maintaining attention to detail. Problem-solving skills and the ability to handle challenging situations professionally. A proactive attitude with a commitment to delivering exceptional customer service. Proven experience in a customer service role, preferably in the food service or hospitality industry. Strong proficiency in order processing software or systems; familiarity with SAP S4 is a plus. #J-18808-Ljbffr
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Customer Service Officer
1 week ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Retail Store Room Assistant
4 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full timeOur clients are well-known Luxury Retail Brands. We seek a store-based Store Room Assistant to join the dynamic team. - Location: Town/Central - 5-days work week - Permanent / Full-Time position **Responsibilities**: - Handling in-coming / out-going stock for the boutique outlet. - Perform quantity and quality checks for the incoming stock from when...
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Customer Service Officer
24 hours ago
Singapore SAFRA National Service Association Full timeCUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members' and guests' enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...
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Customer Service Officer
1 week ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
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Temp Customer Service Officer
1 week ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**CONTRACT JOBS!**: **(5 Months)**: **TEMP CUSTOMER SERVICE OFFICER**: **(LOCAL ADMISSIONS)**: SINGAPOREANS/ PRs ONLY **( **Salary - **$2,000 to $2,300 **) **LOCATION** Jurong | Pioneer **JOB DESCRIPTION** - To assist in answering calls for the Call Centre. - Assist in other ad hoc duties assigned by the reporting Supervisor. **WORKING HOURS** - Mondays...
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Customer Service Officer
12 hours ago
Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time**The Job**: - Handle booking of golf slots for members and corporate members - Perform registration and issuance of course tickets - Keying in of golfers’ scorecards - Answering of phone enquiries - Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day - Ensure that ISO Quality Procedures...
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Customer Service
2 weeks ago
Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per yearJob Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...
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Customer Service Officer
2 weeks ago
Singapore JJ CONSULTING SERVICES Full timeCustomer Service Officer (Office Hours/ Ang Mo Kio) Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. Trainings are provided/ Fresh Graduates Welcome! Job Responsibilities - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to customer...
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Singapore Public Service Division Full time $80,000 - $120,000 per year[What the role is]The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...
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Customer Service Officer
1 week ago
Singapore AN DIGITAL LOCK PTE. LTD. Full time**Job Posting: Customer Service Officer at AN Digital Lock** **Company**: AN Digital Lock **Location**: 2 Gambas Crescent Singapore 747044 AN Digital Lock is a leading provider of digital door lock solutions, dedicated to ensuring the security and convenience of our customers' homes and businesses. We are currently seeking a Customer Service Officer to...