Account Manager
6 days ago
**We’re seeking an energetic and motivated Account Manager to join our dynamic team.
In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you
**Job Descriptions:
- **
- Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
- Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
- Attending to client’s inquiries timely and promptly
- Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
- Prepare quotations, and ensure timely payment from clients
- Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved
**Job Requirements:
- **
- Diploma/Bachelor's degree from recognized institutes
- Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
- Comfortable with travelling for client visiting (for deployment, training purposes)
- Result-oriented and able to work under pressure
- A good team player with roll-up-sleeves attitude
- Good communication and presentation skills
- Able to start work immediately or within short notice is highly preferred
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