Mid-market Sales Engineer

2 weeks ago

Singapore Datadog Full time

#LI-NS1

**About Datadog**:
**The Team**:
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

**The Opportunity**:
Sales Engineers help qualify and close opportunities with customers and partners, helping to bridge the gap between product and sales teams. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). SEs also have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate product issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you

**You Will**:

- Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Deliver product and technical presentations with potential clients
- Have a direct line of communication with the product team to collaborate on feature requests
- Serve as a consultant to technical stakeholders such as VPs of engineering, CTOs, SWEs and SREs on how to approach monitoring and observability
- Help clients onboard the product and assist when they run into roadblocks.
- Think creatively about a wide variety of technical challenges during the presales life cycle

**You Are**:

- Knowledgeable and experienced with either software development, DevOps monitoring or security engineering
- Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
- Able to think creatively about a wide variety of challenges. You're going to find new things every day
- Highly ambitious, with a desire to continually learn new technologies to build competitive knowledge, technical skill, and credibility

***

**Bonus Points**:

- Experience with container technologies such as Docker or Kubernetes
- Experience with cloud technologies such as AWS, Azure, GCP
- Experience with DevOps practices and DevOps tools such as logging solutions or APM product
- Customer support or customer facing experience in any industry

***

**Why You Should Apply**:

- Generous and competitive global benefits
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture

**Equal Opportunity at Datadog**:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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