Application Support

2 days ago

Singapore ATYETI PTE. LTD. Full time

**Roles and Responsibilities
**_Production Support _**
- Crisis/Incident Management, escalating with appropriate urgency. Ensuring team follow the prescribed incident & problem management process.
- Ensure that the team’s Service-Level Agreements for issue resolution and remediation are adhered to.
- Be on top of intraday issues and provide quick reply, resolution. Be an independent and strong individual contributor with less reliance on team (post training).
- Responsible for minimizing downtime/outages/issues of all systems supported by core risk team.
- Identify and drive efficiencies in support tasks enabling the support team to be more effective.
- Oversee development releases to Production, ensuring stability and maintaining quality & efficiency.

**_Continuous Improvement _**
- Build and track a book of work for support, especially relating to follow-ups for reoccurring issues and actions from Problem tickets.
- Work with development team on improving the environment (remediate EOL infrastructure, identify single point of failures etc.)

**Skills required**
- Experience with.NET framework and C# language is preferred.
- Good hands-on skills with Git and implementation of CICD pipeline.
- Good experience with Relational databases (MS-SQL/Oracle).
- Intermediate level experience with Python\IronPython.
- Experience with web-based technologies (i.e. PHP, HTML5, ReacJS, JavaScript).
- Knowledge of middleware technologies (EMS/MQ/ ).
- Understanding of distributed systems & grid computing.
- Very good hands on with MS Excel & VBA.
- Experience supporting and managing Intraday Risk Management systems in FX\Rates asset class is preferred.
- Practical experience with Fixed income products, especially FX, Rates and Local markets.
- Practical understanding of PnL and risk sensitivities and ability to deal with various Front office and back off risk consumers on feed as well data quality issues.
- Interns with similar experience may apply.
- 1-3 years of experience.

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