Credit Control and Collections Officer
2 days ago
**Job Scope:
- Monitor loan portfolio quality, manage delinquent accounts and support all credit control activities
- Responsible for setting up of customer repayment modes & collection process post loan disbursements
- Perform collections via various modes such as GIRO deductions, fund transfers or cheque
- Ensure funds are collected from customer in an accurate and timely manner including monitoring loan repayments for appropriate actions
- Meet customers with delinquent accounts and make attempts to secure repayment, including exploring options like repossession, refinancing or restructuring.
- Work with external agencies/parties, i.e. litigation lawyer, conveyancing lawyer, property agents, renovation firms to facilitate property repossession, refurbishment for sale purposes to recover monies owed.
- Prepare case file pre-screening documents for credit approval
- Prepare KYC documents for clients’ signature
- Coordinate with lawyers for legal paperwork for every loan case
- Other ad-hoc duties as assigned
**Requirements
- Minimum 3 years experience in financing industry
- Minimum GCE ‘O’ Level/ LCCI or equivalent
- Proficient in MS Office like Excel
- Independent, meticulous and task driven
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