Customer Quality Assurance Engineer

2 weeks ago


Singapore REC Group Full time

COMPANY DESCRIPTION

Founded in Norway in 1996, REC Group is an international pioneering solar energy company with a strong footprint in North America, Europe and Asia. We are part of Reliance Industries Limited (RIL), a Fortune Global 500 company that shares our passion for bold innovations that empower people with clean energy solutions and drive global energy transitions. A trusted partner for customers, consumers and employees, we are “Solar’s most trusted”

DESIGNATION : Customer Quality Assurance Engineer

RESPONSIBILITIES
- Analyze Product and Material reliability tests results to provide insights on the risk on product field failures and predict its mean-time to failure for different production batches/ BOM combination/ product types.
- Design tests to detect infant mortality and mid-life product failures.
- Analyze product warranty claim and provide modeling on product service life.
- Perform investigation projects that can include product reliability data analysis, and modeling product performance behavior to identify opportunities in future development or continuous improvements for current technology.
- Develop & contribute to building knowledge base of degradation from product to material level.
- Drive customer issue resolution activities following the claims management process, i.e. root cause analysis, containment, corrective action, and process / design Improvements to prevent recurrence of problems.
- Collaborate with cross functional team in Module R&D programs, contributing to the domain of product characterization and reliability testing.
- Evolve testing regimes to ensure relevancy to new technologies. Providing timely engineering insights including failure analysis technical reports and presentation.
- Handles customer visits and factory audits and product inspection.

QUALIFICATIONS
- Min. Bachelor’s Degree in Engineering or Science. Electrical/Mechanical, Physical Sciences
- Application experience in managing (large) data modelling would be favorable
- Transforming solar energy through science
- Excellent practical knowledge and use of Microsoft Office, especially PowerPoint and Excel.
- Using science to contribute to the clean energy future.
- Communicate effectively through presentation and technical reports
- Enjoys a rigorous technical debate among peers & management to drive to business outcome.
- Technical skills including problem-solving, statistical data analysis and design of experiment
- Passionate about the idea “electricity, naturally“ - continuously come together with experts to develop best practices for measuring the solar energy, and conducting research to improve forecasting algorithms in solar energy production.
- Sense of urgency to create new changes.



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