Outlet Supervisor

23 hours ago

Singapore KOPIFELLAS CAFE PTE. LTD. Full time

**Job Highlights**
- **Attractive Salary Package**:

- **Medical Benefits**:

- **Meet monthly sales target and receive Monthly Performance Incentive**:

- **Fast Track Career Growth**:

- **Attendance Incentive**:

- **Transport Allowance**:

- **Meals Provided**:

- **Staff Discount**

**About the Role**

We are expanding and are looking for someone who is passionate about F&B (especially _kopi _) and responsible to manage the assigned outlet and ensure it is operational efficient. He/She can expect a wide exposure, career advancement and growth in this role.

**Responsibilities**:

- Manage and be involved in day-to-day operations of business (i.e. cashiering, prepare beverages, noodles, toast, closing and opening of outlet, scheduling, etc.)
- Meet sales targets and profitability of the outlet
- Work closely with team on their day-to-day tasks to ensure smooth operations in the outlet
- Implement workflow procedures based on Management’s direction
- Responsible for inventory management, procurement, stock level and staff management (including overall scheduling) in the outlet
- Work with team work towards their KPIs, strengthen SOPs, policies, and procedures
- Ensure compliance of all related policies, standards, guidelines, and regulatory requirements
- Maintain excellent customer service standards in the outlet(s)
- Ensure safety and food hygiene standards are complied in the outlet(s)
- Other ad hoc duties assigned

**Skills and Preferred Requirements**
- Minimum 1-2 years of relevant supervisory experience in F&B environment. Fresh graduates with no experience but keen to learn and step into F&B industry, are welcomed to apply
- Diploma/Degree in Hospitality, F&B management, or any related fields will be an added advantage
- Good knowledge or prior experience in F&B industry and/or restaurant operations will be an added advantage
- Responsible, proactive, and able to communicate effectively (both English and Mandarin)
- Possess customer service excellence, positive ‘can-do’ attitude
- Good interpersonal skills, decision-making and problem-solving skills
- Able to work in fast pace-environment and under pressure
- Must be able to work on rotating shifts, weekends and Public Holidays (6 Day work week, timing depends on designated outlet)
- Immediate or short notice period will be an added advantage

Join us today

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